Automotive Estimator

ARC Group; Canberra; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Work-life balance

Career growth

Strong systems & support

Supportive team culture

Training opportunities

Job summary

ARC Group in Canberra is seeking an experienced Automotive Estimator to prepare accurate repair estimates for damaged vehicles and liaise with insurers to secure approvals. You will determine cost-effective repair methods, order parts, and manage bookings in a fast-paced repair centre.

This role rewards quality, customer-focused service and strong negotiation and communication skills, with clear opportunities for career growth and ongoing development within a supportive team.

Qualifications

• Previous estimating experience in automotive repair.
• Strong knowledge of repair methods, parts, and labour costing.
• Ability to work independently in a high-volume environment.
• Excellent communication and negotiation skills.
• Strong attention to detail and problem-solving mindset.
• A customer-first approach with a focus on quality outcomes.

Responsibilities

• Assess damaged vehicles (in-person & via images) and prepare accurate repair estimates.
• Determine the most cost-effective and efficient repair methods.
• Liaise with insurance assessors and manage approvals.
• Ensure repair times and costs are realistic and commercially sound.
• Order parts and manage job bookings once approved.
• Review existing jobs for variations (labour & parts).
• Maintain accurate notes and records in the system.

Skills

Estimating experience

Repair methods & costing

Independent work

Communication & negotiation

Attention to detail

Customer-focused

Job description

We’re looking for an experienced Automotive Estimator to join a fast-paced, high-performing repair centre. If you know your way around quotes, insurers, and repair methods, and want to be part of a supportive, results-driven team, this is for you.

What You’ll Be Doing

• Assess damaged vehicles (in-person & via images) and prepare accurate repair estimates
• Determine the most cost-effective and efficient repair methods
• Liaise with insurance assessors and manage approvals
• Ensure repair times and costs are realistic and commercially sound
• Order parts and manage job bookings once approved
• Review existing jobs for variations (labour & parts)
• Maintain accurate notes and records in the system

What You’ll Bring

• Previous estimating experience in automotive repair
• Strong knowledge of repair methods, parts, and labour costing
• Ability to work independently in a high-volume environment
• Excellent communication and negotiation skills
• Strong attention to detail and problem-solving mindset
• A customer-first approach with a focus on quality outcomes

Why Join Us?

• Competitive salary + performance incentives
• No weekend work – genuine work-life balance
• Career growth opportunities within a growing business
• Strong systems & support
• Supportive team culture – we value your expertise
• Ongoing development & training opportunities

What Success Looks Like

• High quote-to-booking conversion rates
• Accurate, efficient estimates (speed + quality)
• Strong relationships with insurers and customers
• Contribution to workshop productivity and profitability