Automotive Customer Service & Ops Manager – West Suburbs

Motor Staff; Brisbane; On-site; AUD 85,000 - 95,000; Full time

Job summary

Motor Staff is seeking a Customer Service & Operations Manager for the Western Suburbs of Brisbane. The role focuses on customer inquiries, order fulfilment, and efficient warehousing, with a hands-on approach to printing finishes for car, motorcycle, and trailer covers.

The position offers Monday–Friday work, a stable career path, and a friendly team environment in the automotive sector.

Qualifications

• Experience in customer service and operations management within automotive retail or parts is preferred.
• Familiarity with printing/fulfillment workflows and order handling is a plus.
• Proactive, articulate communicator with strong phone/email/social media support.

Responsibilities

• Handle customer inquiries via email, phone and social media as first point of contact.
• Oversee order picking, packing and basic warehousing tasks.
• Coordinate custom logo printing fulfillment from design to press.
• Support sales through outbound calls and order conversions.

Skills

Customer service

Operations management

Automotive industry

Tools

Shopify

Photoshop

Illustrator

HTV printing

Job description

Motor Staff is seeking a Customer Service & Operations Manager for the Western Suburbs of Brisbane. The role focuses on customer inquiries, order fulfilment, and efficient warehousing, with a hands-on approach to printing finishes for car, motorcycle, and trailer covers.

The position offers Monday–Friday work, a stable career path, and a friendly team environment in the automotive sector.