Atlassian Platform Advisor

EGM Recruitment; Adelaide; On-site; AUD 100,000 - 140,000; Full time

Job summary

ASC is seeking an Atlassian Platform Advisor to manage and optimise the Atlassian product suite across Jira Software, Jira Service Management, Confluence and Assets. You will lead platform enhancements, build tailored workflows, automation and support users at all levels, reporting to the Integration & Application Lead.

With 5+ years in IT support at an enterprise level, you will administer Jira/Data Center environments, manage plugins, and ensure security, performance and governance compliance

Qualifications

• 5+ years' experience in IT support and applications at an enterprise level.
• Extensive experience administering Jira Software, Jira Service Management and Confluence in Atlassian Data Center environments, including plug-ins and integrations.
• Advanced skills in workflow design, permission management, scripting (Groovy, ScriptRunner, REST API, JavaScript) and automation.
• Strong background in user access management, security compliance and governance standards.
• Excellent analytical, communication and stakeholder engagement skills.
• Eligibility to obtain an Australian Security Clearance.

Responsibilities

• Configure, customise and optimise Jira Software, Jira Service Management, Confluence and Assets to meet enterprise needs.
• Implement advanced automation, workflows and integrations, and administer Atlassian add-ons and plugins.
• Lead platform enhancements and support portal expansion across business units.
• Administer and maintain Atlassian systems with a focus on performance, reliability and security.
• Support upgrades, licensing and vendor liaison.
• Research and implement new technologies, automation and practices within the Atlassian ecosystem.
• Provide end-user training and support to improve adoption and proficiency across the tools.
• Ensure compliance with IT governance, security standards and ASC policies, maintaining auditability and enforcing permission schemes.

Skills

Groovy scripting

ScriptRunner

REST API

JavaScript

Automation

Workflow design

Permission management

Security governance

Tools

Jira Software

Jira Service Management

Confluence

Assets

Plugins & integrations

Job description

About The Company

ASC is Australia's submarine company. ASC built the Royal Australian Navy's Collins Class submarines, sustain them, and are now delivering their Life of Type Extension to increase the boats' service lives. They have also been selected by the Australian Government to sustain and jointly build the nation's nuclear-powered submarines, the largest and most complex industrial undertaking in Australia's history.

About The Role

The Atlassian Platform Advisor is responsible for managing and optimising ASC's Atlassian product suite, including Jira Software, Jira Service Management, Confluence, Assets and a range of authorised plug-ins. Reporting to the Integration & Application Lead, you will ensure these platforms are secure, reliable and configured to meet business needs across the organisation. You'll lead platform enhancements, develop tailored workflows, automation and support users at all levels of ASC.

Key Responsibilities Include

• Configure, customise and optimise Jira Software, Jira Service Management, Confluence and Assets to meet enterprise needs.
• Implement advanced automation, workflows and integrations, and administer Atlassian add-ons and plugins.
• Lead platform enhancements and support portal expansion across business units.
• Administer and maintain Atlassian systems with a focus on performance, reliability and security.
• Support upgrades, licensing and vendor liaison.
• Research and implement new technologies, automation and practices within the Atlassian ecosystem.
• Provide end-user training and support to improve adoption and proficiency across the tools.
• Ensure compliance with IT governance, security standards and ASC policies, maintaining auditability and enforcing permission schemes.

About You

• Minimum 5 years' experience in IT support and applications at an enterprise level.
• Extensive experience administering Jira Software, Jira Service Management and Confluence in Atlassian Data Center environments, including plug-ins and integrations.
• Advanced skills in workflow design, permission management, scripting (Groovy, ScriptRunner, REST API, JavaScript) and automation.
• Strong background in user access management, security compliance and governance standards.
• Excellent analytical, communication and stakeholder engagement skills.
• Eligibility to obtain an Australian Security Clearance.