Associate Director of Inside Sales

Elite Talent Group; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Elite Talent Group is seeking an Associate Director of Inside Sales to lead and scale the Inside Sales function, overseeing BDMs and SDRs while aligning with the UKI leadership team to ensure revenue delivery and governance. The role emphasizes forecasting, coaching, CRM discipline and strong collaboration with central sales functions.

The successful candidate will drive sales leadership, revenue growth, and scalable processes across new business, upsells and bids, coordinating with marketing to

Responsibilities

• Lead, coach and develop a high-performing team of BDMs in line with business growth plans.
• Own forecasting, CRM discipline and revenue targets for Inside Sales.
• Drive revenue outcomes across new business, upsells, partnerships, bids and tenders.
• Align with the UKI Senior Leadership Team to ensure governance and performance standards.
• Drive pipeline management, cadence and performance reporting across Inside Sales.

Job description

To support the continued growth of my client by leading, scaling and strengthening the Inside Sales function across Business Development Managers and Sales Development Reps (SDRs). The Associate Director of Inside Sales will have senior accountability for direct sales performance, forecasting, coaching, quality, compliance, CRM discipline and revenue delivery.

This role will lead a team of BDMs, and the SDR Manager overseeing a team of SDRs, while maintaining a dotted-line reporting relationship into the UKI Senior Leadership Team to ensure alignment with wider group sales strategy, governance and performance expectations. The role will require flexibility to attend meetings outside core Australian office hours, including weekly meetings with the UKI Senior Leadership Team and other meetings with centralised UKI sales functions as required.

Day to day, the role will drive sales leadership, revenue outcomes and scalable processes across new business, upsells, upgrades, partnerships, bids and tenders, while working closely with the Marketing team to optimise web performance, campaign effectiveness and webcast-led sales opportunities.

Key responsibilities

Lead, coach and develop a high-performing team of BDMs in line with business growth plans.

Provide leadership and direction to the SDR Manager responsible for the business Engine Room of SDRs, ensuring appointment quality, activity levels and conversion outcomes support revenue targets.

Own departmental sales performance, including quarterly BDM and SDR deal and revenue targets.

Execute the Group Inside Sales strategy across new business sales, upsells, upgrades, partnerships, bids and tenders.

Partner with the UKI Senior Leadership Team through a dotted-line reporting relationship to ensure alignment with group sales priorities, governance standards and commercial expectations.

Attend weekly UKI Senior Leadership Team meetings and relevant centralised UKI sales function meetings, including where these fall outside core Australian office hours.

Drive accurate forecasting, pipeline management, CRM discipline and performance reporting across the Inside Sales department.

Embed strong sales governance, compliance, quality standards and customer outcomes across all revenue-generating activity.

Use daily, weekly, monthly and quarterly MI to identify performance trends, risks, coaching needs and growth opportunities.

Lead sales floor rhythm, incentives, campaigns and activity management to drive urgency, accountability and high performance.

About my client

My client is part of a larger global group. The role will play a critical part in delivering revenue growth, strengthening sales governance and building a scalable sales operation for the next phase of business expansion.