Assistant Warehouse Manager

U&U Recruitment Partners; City of Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Career development

Leadership career path

Safety culture

Collaborative environment

Job summary

U&U Recruitment Partners on Laverton North VIC is seeking an experienced Assistant Warehouse Manager to oversee day-to-day warehouse and distribution operations for a major retail contract within a large-scale 3PL environment. You will work with Supervisors and Team Leaders across multiple shifts, staying hands-on while ensuring performance against KPIs and client expectations.

This hands-on leadership role emphasizes safety, people development, and continuous improvement, with responsibilities

Qualifications

• Experience supervising warehouse teams in a contract logistics environment.
• Proven ability to lead, coach and motivate across multiple shifts.
• Strong understanding of inventory management and distribution.
• WHS and Chain of Responsibility knowledge.
• Excellent stakeholder management and communication skills.

Responsibilities

• Oversee receiving, put-away, inventory control and dispatch.
• Drive KPI and SLAs for a major retail client.
• Plan labour and resources to maximise productivity.
• Lead Supervisors and Team Leaders across shifts.
• Use WMS and RF tech to monitor performance.
• Support safety training and continuous improvement.
• Collaborate with transport and client services to resolve issues.
• Forecasting and budgeting support.

Tools

WMS

RF Scanning

Job description

U&U Recruitment Partners – Laverton North VIC

• Hands-on leadership role | Manage Supervisors, Team Leaders & multi-shift operational teams;
• Drive KPI & SLA performance for a major retail client | Strong focus on safety & service; and
• Join a global logistics leader | Genuine opportunity to develop your career in 3PL operations.

• Hands-on leadership role | Manage Supervisors, Team Leaders & multi-shift operational teams;
• Drive KPI & SLA performance for a major retail client | Strong focus on safety & service; and
• Join a global logistics leader | Genuine opportunity to develop your career in 3PL operations.

Your new Company:

Your new company is a global leader in logistics and supply chain solutions, providing sophisticated contract logistics and warehousing services to a diverse range of major clients.

As their Australian operations continue to grow, an opportunity has arisen for an experienced Assistant Warehouse Manager to support the day-to-day management of a major retail contract within a large-scale 3PL warehouse environment.

This is a hands-on leadership opportunity for someone looking to take the next step in their career, with responsibility across people leadership, operational performance, client service, safety and continuous improvement.

Your new role:

Reporting to the Warehouse Manager, you will play a key role in managing the day-to-day warehouse and distribution operations for a major client account.

Working closely with Supervisors, Team Leaders and operational staff across multiple shifts, you'll remain hands-on while helping ensure the operation consistently delivers against contractual KPIs, SLAs and customer expectations.

Your key responsibilities will include:

• Supporting the Warehouse Manager with all warehouse operations including receiving, put-away, inventory control, picking, packing, e-commerce fulfilment and dispatch;
• Driving performance against key client KPIs including DIFOT, order accuracy, inventory integrity and turnaround times;
• Ensuring contractual SLAs, operational standards and client expectations are consistently achieved;
• Planning and allocating labour and resources to maximise productivity and efficiency;
• Leading, coaching and developing Supervisors, Team Leaders and operational teams across multiple shifts;
• Acting as a key operational contact for the client and maintaining proactive communication and strong service delivery;
• Utilising WMS, RF scanning technology and operational reporting tools to monitor performance and identify opportunities for improvement;
• Acting as the site's Train the Trainer and capability lead, supporting consistent operational and safety training across teams;
• Supporting the development of high-potential employees and future frontline leaders;
• Working closely with transport, client services and internal support functions to resolve operational issues promptly;
• Identifying and implementing continuous improvement initiatives focused on productivity, accuracy, efficiency and cost reduction;
• Ensuring compliance with WHS, Chain of Responsibility, environmental and company requirements;
• Supporting investigations and corrective actions relating to safety, quality and service incidents; and
• Assisting the Warehouse Manager with operational forecasting, budgeting and performance reporting.

Your background:

• Previous experience in a warehouse, logistics or 3PL environment, ideally with experience supervising operational teams, forklift licence desirable;
• Experience working within a contract logistics environment and delivering against KPIs and SLAs highly regarded;
• Demonstrated ability to lead, coach and motivate warehouse teams across multiple shifts;
• Strong understanding of warehouse operations, inventory management and distribution processes;
• Working knowledge of WMS, RF scanning technology and operational reporting systems;
• Sound understanding of WHS, Chain of Responsibility and warehouse compliance requirements;
• Strong communication and stakeholder management skills with the ability to build positive client relationships;
• Excellent organisational, leadership and problem-solving capabilities;
• Ability to analyse operational data and identify opportunities for improvement; and
• A hands-on leadership style with a genuine focus on people, safety, service and continuous improvement.

What you'll get in return:

• Assistant Warehouse Manager opportunity within a global logistics organisation;
• Play a key role in the success of a significant 3PL contract and major retail client;
• Lead and develop operational teams while working closely with experienced frontline leaders;
• Genuine opportunity to develop your leadership career within contract logistics;
• Work closely with the Warehouse Manager and senior operational leadership team;
• Be part of an organisation that places a strong emphasis on safety, quality, training and operational excellence;
• Ongoing career development within a global logistics and supply chain business; and
• Join a professional, collaborative environment where strong leadership and operational performance are recognised and valued.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via ***********@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier‑free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.