Assistant Venue Manager - Quarrymans Hotel

Laundy Hotels; Sydney; In loco; AUD 85.000 - 110.000; Tempo pieno

Descrizione del lavoro

Quarrymans Hotel in Pyrmont, NSW, seeks an experienced 2IC/Assistant Venue Manager to lead day-to-day operations and deliver exceptional guest experiences. You will recruit, train and motivate teams, manage rosters and contribute to service improvements while maintaining an inclusive culture.

You'll bring a minimum of 2 years in an assistant/ supervisory role, strong leadership and presentation standards, and be comfortable with evening shifts—including late finishes. RSA/RCG/ARCG are required.

Competenze

• Minimum 2 years in an Assistant Venue Manager role or supervisor.
• Experience in a high-volume food and beverage environment.
• Proven ability to lead by example and motivate a team.
• Immaculate presentation and a strong focus on guest service.
• Excellent communication and leadership skills.
• Professional, driven and a strong team player.
• Proven ability to achieve personal, venue and company goals while meeting deadlines.
• Proactive individual who thrives on responsibility and takes initiative.
• Strong gaming knowledge is essential.
• Current RSA, RCG and ARCG qualifications.
• Roster flexibility for evening shifts with some day shifts.
• Hands-on approach to operations including regular bar shifts.

Mansioni

• Run day-to-day operations of the venue.
• Lead the team to deliver exceptional guest experiences.
• Oversee all aspects of running a busy hotel.
• Plan and manage functions.
• Recruit, induct and train department teams.
• Develop service offerings and drive product improvement.
• Lead, motivate and inspire your team with an inclusive culture.
• Roster management according to business needs.
• Oversee maintenance and venue appearance.

Conoscenze

Customer Experience

Team Leadership

F&B Leadership

Guest Service

Communication

Problem Solving

Deadlines

Initiative

Gaming Knowledge

RSA/RCG/ARCG

Roster Management

Bar Operations

Descrizione del lavoro

We are seeking an experienced 2IC / Assistant Venue Manager to join our team at the Quarrymans Hotel based in Pyrmont.

Quarrymans Hotel is a vibrant local favourite in the heart of Pyrmont. Known for its welcoming atmosphere, quality food and beverage offering, and strong connection to the local community, Quarrymans is a venue that prides itself on delivering exceptional guest experiences every day.

THE OPPORTUNITY

Reporting to the Venue Manager, you are responsible for but not limited to:

• Efficiently running the day-to-day operations
• Leading the team to deliver exceptional customer experience
• Strong knowledge in all aspects of running a busy hotel
• Experienced in planning and managing functions
• Recruitment, induction and training of all department teams
• Overseeing development of service offerings and continuous product improvement
• Lead, motivate and inspire your team to fulfil their potential through cultivation of an inclusive workplace culture
• Roster management according to business needs
• Managing Maintenance and venue appearance

WHO ARE YOU

As a driven, passionate and focused individual you will possess the following attributes and skills:

• Minimum 2 years' experience in an Assistant Venue Manager role or supervisor
• Demonstrated experience in a high-volume food and beverage environment
• Ability to lead by example, share knowledge, and motivate a team
• Immaculate presentation standards and a strong focus on exceptional guest service
• Excellent communication and leadership skills
• Professional, driven, and a strong team player
• Demonstrated ability to achieve personal, venue, and company goals while meeting deadlines
• Proactive individual who thrives on responsibility and takes initiative when bringing ideas to the table
• Strong gaming knowledge is essential
• Current RSA, RCG and ARCG qualifications
• Flexibility to work a roster that is predominantly evening shifts, with most finishes around 12:30am, alongside some day shifts
• Willingness to take a hands‑on approach to operations, including regular shifts behind the bar as part of our close‑knit management team

Renumeration will be commensurate with experience.

The Laundy Story

Four generations, countless beers poured, and a legacy built on good old-fashioned hospitality, that's the Laundy way. We kicked things off in 1945 with the Sackville Hotel in Rozelle and never looked back. Through grit, heart, and a knack for turning pubs into community icons, we've grown into one of NSW's most recognisable hospitality families. Today we have a diverse portfolio of 40+ venues that stretch from your trusty local, to boutique hotels and buzzy beachfront playgrounds. The heart of Laundy beats the same everywhere: Think Watsons Bay Boutique Hotel, the Woolwich Pier, the Marsden Brewhouse, and beyond, where people gather, celebrate, commiserate, and everything in between. From schooners at the local to spritzes by the sea, we've built a reputation for blending tradition with just the right splash of spunk.

We vibe best with people who are:

• Accountable – You own your projects, solve challenges and deliver with style.
• Curious – You’re always asking "what if" and exploring ways to make every event unforgettable.
• Collaborative – Because the best events are never a solo act.
• Driven – You thrive under pressure and bring your A-game without losing your smile.

We're all about people:

At Laundy Hotel Group, we know great hospitality starts with diverse voices and experiences.

We're proud to be an Equal Employment Opportunity employer, and we actively encourage applications from people of all backgrounds, identities, cultures, and abilities — including First Nations peoples, people with disability, and those from the LGBTQIA+ community.

If you require any adjustments to the recruitment process, our HR team would be happy to have a confidential chat to make sure you're comfortable and supported every step of the way.

Drop us a line at **@laundy.com.au

Our Acknowledgement of Country

We recognise the Gadigal and Wangal peoples of the Eora Nation of the land and waters of Pyrmont. We pay our respects to Elders past and present and extend that respect to all First Nations peoples.

Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.