Casual Gaming Attendant - Northlakes Tavern

Laundy Hotel Group; Central Coast; Sur place; AUD 30 000 - 39 000; Temps partiel

Résumé du poste

Northlakes Tavern on NSW's Central Coast seeks a Casual Gaming Attendant to deliver outstanding service in the gaming lounge. You will monitor gaming operations, process payouts, and maintain a clean, welcoming space for patrons in the Northlakes venue.

The role requires flexibility to work evenings, weekends and public holidays. RSA/RCG/ARCG cards are required, with hospitality experience preferred but not essential. Laundy supports equal opportunity employment and diverse teams.

Qualifications

• Previous gaming or hospitality experience is preferred but not essential.
• Strong customer service and communication skills.
• Positive, professional, and friendly attitude.

Responsabilités

• Deliver exceptional customer service to gaming patrons.
• Monitor gaming operations and ensure compliance with venue policies and regulations.
• Process payouts and gaming transactions accurately.
• Maintain cleanliness and presentation of the gaming lounge.
• Build positive relationships with guests and promote a welcoming atmosphere.
• Assist with general venue operations when required.

Connaissances

Customer service

Cash handling

Attention to detail

Communication

Description du poste

Casual Gaming Attendant - Northlakes Tavern

Full Description Northlakes Tavern is situated on the Pacific Highway at Charmhaven on the picturesque NSW central coast. Our doors opened in August 2007 and the pub quickly became a favourite local watering hole. Whether you are after a refreshing cold drink or a relaxed meal with the family in the Bistro – Northlakes Tavern has it all!

The OPPORTUNITY

As a Bar & Gaming Attendant at Northlakes, you will be responsible for, but will not be limited to:

• Deliver exceptional customer service to gaming patrons.
• Monitor gaming operations and ensure compliance with venue policies and regulations.
• Process payouts and gaming transactions accurately.
• Maintain cleanliness and presentation of the gaming lounge.
• Build positive relationships with guests and promote a welcoming atmosphere.
• Assist with general venue operations when required.

About You

• Previous gaming or hospitality experience (preferred but not essential).
• Strong customer service and communication skills.
• A positive, professional, and friendly attitude.
• Ability to work evenings, weekends, and public holidays.
• Excellent cash handling and attention to detail.
• Ability to work independently and as part of a team.

Essential Requirements

• Current NSW RSA Competency Card.
• Current NSW RCG Competency Card.
• Current NSW ARCG Competency Card.
• Availability for a flexible roster.

The Laundy Story

Four generations, countless beers poured, and a legacy built on good old-fashioned hospitality, that's the Laundy way. We kicked things off in 1945 with the Sackville Hotel in Rozelle and never looked back. Through grit, heart, and a knack for turning pubs into community icons, we've grown into one of NSW's most recognisable hospitality families. Today we have a diverse portfolio of 40+ venues that stretch from your trusty local, to boutique hotels and buzzy beachfront playgrounds. The heart of Laundy beats the same everywhere: Think Watsons Bay Boutique Hotel, the Woolwich Pier, the Marsden Brewhouse, and beyond, where people gather, celebrate, commiserate, and everything in between. From schooners at the local to spritzes by the sea, we've built a reputation for blending tradition with just the right splash of spunk.

We vibe best with people who are:

• Accountable – You own your projects, solve challenges and deliver with style.
• Curious – You’re always asking “what if” and exploring ways to make every event unforgettable.
• Collaborative – Because the best events are never a solo act.
• Driven – You thrive under pressure and bring your A-game without losing your smile.

We're all about people:

At Laundy Hotel Group, we know great hospitality starts with diverse voices and experiences. We're proud to be an Equal Employment Opportunity employer, and we actively encourage applications from people of all backgrounds, identities, cultures, and abilities — including First Nations peoples, people with disability, and those from the LGBTQIA+ community. If you require any adjustments to the recruitment process, our HR team would be happy to have a confidential chat to make sure you're comfortable and supported every step of the way. Drop us a line at @laundy.com.au

Our Acknowledgement of Country

We recognise the Darkinjung people, Traditional Custodians of the land and waters of North Lakes NSW. We pay our respects to Elders past and present and extend that respect to all First Nations peoples.