Assistant Venue Manager: Lead Team & Guest Experience

Yo-Chi - Embrace the Chi Pty Ltd; Perth; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Free Yo-Chi every shift

Career progression

Flexible rosters

Wellbeing resources

Supportive team culture

Job summary

Yo-Chi Victoria Park is hiring a Full-Time Assistant Venue Manager to lead from the front, develop high performing teams, and deliver a standout guest experience. You’ll take ownership of daily operations, drive performance, and help shape Yo-Chi Victoria Park as a local favourite with support from a strong leadership team.

This hands-on role covers stock, safety, rostering, training and ensuring Yo-Chi’s product and service standards are consistently met.

Qualifications

• 2+ years of leadership experience in hospitality or retail.
• Experience working towards operational KPI's.
• Natural people person who enjoys building strong teams.
• Lead with positivity, accountability and a hands-on approach.
• Stay calm under pressure and keep a team motivated during busy services.
• Available to work a rotating roster, including evenings, weekends and public holidays.

Responsibilities

• Support the Venue General Manager in the day-to-day running of one of Yo-Chi’s venues.
• Help drive sales, labour and COGS performance through efficient venue operations.
• Lead every shift with energy, creating an exceptional experience for both guests and your team.
• Coach, train and develop team members to build confidence, capability and future leaders.
• Ensure Yo-Chi’s product, service and cleanliness standards are consistently delivered.
• Oversee key operational tasks including stock management, ordering, cash handling, rostering and administrative duties.
• Maintain the highest food safety, workplace health and safety and compliance standards.
• Keep the venue running smoothly during busy services, solving problems and leading from the front.
• Foster a positive, high performing culture where accountability, teamwork and great energy thrive.

Skills

Leadership

Hospitality

Team management

People skills

Roster management

Job description

Yo-Chi Victoria Park is hiring a Full-Time Assistant Venue Manager to lead from the front, develop high performing teams, and deliver a standout guest experience. You’ll take ownership of daily operations, drive performance, and help shape Yo-Chi Victoria Park as a local favourite with support from a strong leadership team.

This hands-on role covers stock, safety, rostering, training and ensuring Yo-Chi’s product and service standards are consistently met.