Assistant Test Analyst

Department of Customer Service; Sydney; Hybrid; AUD 93,000 - 113,000; Full time

Job summary

Long Service Corporation in Sydney is seeking an Assistant Test Analyst to support the delivery of high-quality digital solutions. You will contribute to testing across the development lifecycle, working with Test Analysts, developers and delivery teams to identify defects and execute tests.

This role focuses on building solid QA foundations, with opportunities to develop automation skills and collaborate in delivery-focused, hybrid teams. Salary Grade 5/6 applies with flexible working options.

Qualifications

• Experience in functional and/or non-functional testing within the SDLC.
• Ability to execute tests and record outcomes clearly.
• Foundational exposure to automated testing concepts and tools.
• Strong attention to detail and problem-solving skills.
• Willingness to learn and improve testing skills.
• Effective collaboration with stakeholders.

Responsibilities

• Support Test Analysts and delivery teams in executing tests across environments.
• Identify, document and track defects for timely resolution.
• Develop and maintain test cases, scripts and documentation.
• Analyze requirements to craft meaningful test scenarios.
• Execute manual and automated tests and review results.
• Measure and report on test progress and quality risks.
• Support automation activities and learn new frameworks.
• Document test results and observations clearly for diverse audiences.
• Collaborate with developers, BAs and product teams to achieve shared outcomes.
• Contribute to agile or hybrid delivery teams and grow QA capability.

Skills

Testing (functional/non-functional)

Test execution

Automated testing concepts

Analytical thinking

Communication

Tools

Automation frameworks

Job description

Long Service Corporation

Role: Assistant Test Analyst

Clerk Grade: 5/6

Employment Type: Ongoing and temporary roles with the view to be extended or made ongoing

Location: Sydney (McKell), Parramatta or Gosford with hybrid and flexible working conditions available.

About the Role

LSC manages portable long service schemes for the building and construction industry (BCI), contract cleaning industry (CCI) and the community services industry (CSI). We are modernising the way we deliver services to thousands of workers and employers across NSW and investing in better digital experiences, improved platforms, and customer‑centred design.

As an Assistant Test Analyst, you’ll support the delivery of high‑quality digital solutions by contributing to testing activities across the development lifecycle. Working closely with Test Analysts, developers and delivery teams, you’ll help identify defects, execute tests and build strong foundations in quality assurance practices.

This role is ideal for someone who is passionate about quality, keen to develop their testing skills and enjoys working collaboratively in delivery‑focused teams.

What You’ll Do

• Support Test Analysts and delivery teams in executing functional and non‑functional tests across multiple environments.
• Assist with identifying, recording and tracking defects to support timely resolution.
• Contribute to the development and maintenance of test cases, scripts and supporting documentation.
• Help analyse business and technical requirements to develop meaningful test scenarios.
• Execute manual and automated tests and support the review of test outcomes.
• Assist with measuring and reporting on test results, quality risks and testing progress.
• Support automation activities, including maintaining existing test scripts and learning new frameworks and tools.
• Apply structured testing approaches to validate system functionality and identify defects.
• Clearly document test results, defects and observations for technical and non‑technical audiences.
• Work collaboratively with developers, business analysts and product teams to support shared delivery outcomes.
• Contribute positively within agile or hybrid delivery teams while building your quality assurance capability.

What You’ll Bring

Essential

• Experience or demonstrated capability in functional and/or non‑functional testing within the software development lifecycle.
• Ability to execute tests, follow structured testing approaches and accurately record outcomes.
• Foundational experience or exposure to automated testing concepts and tools.
• Strong attention to detail, analytical thinking and problem‑solving skills.
• Willingness to learn, take feedback and develop technical testing skills.
• Effective communication skills and the ability to work collaboratively with a range of stakeholders.

Desirable

• Exposure to NSW Government environments or digital products such as CMS and SaaS platforms.
• Basic understanding of digital platforms, APIs or system behaviour.

Salary Grade 5/6, with the base salary for this role starting at $102936 base plus superannuation

Closing Date: Monday 26/10/26 at 10am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [e-mail].

For more information

Informationon some of the different types of disabilities

Information on adjustmentsavailable for the recruitment process