Store Operations Manager

Williams-Sonoma, Inc.; Waverley Council; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Parental leave

EAP

Career growth

Team culture

Global business

Job summary

Williams-Sonoma Australia Pty Ltd. is seeking a Store Operations Manager for Bondi Junction to oversee stockroom operations, ensure merchandise availability, and uphold WHS standards in a Monday–Friday role.

You will drive productivity, coordinate store deliveries, manage inventory records, and support back-of-house processes while delivering exemplary customer service to internal and external customers. This role requires 2–3 years of management experience in specialty retail, strong leadership

Qualifications

• 2-3 years of management experience, preferably in specialty retail
• Strong leadership and organisational skills
• Effective communication and problem-solving abilities

Responsibilities

• Logistics Management: Plan and coordinate store deliveries while directing merchandise flow from the stockroom to the sales floor
• Inventory Control: Organize stockroom departments, maintain inventory records, and process paperwork like transfers and returns
• Back of House Operations: Maintain open and closing standards for Back of House (BOH) areas
• Customer Service: Provide exemplary service to both internal and external customers
• Productivity: Drive daily associate processing productivity in line with company standards
• Safety Compliance: Ensure daily compliance with Workplace Health and Safety (WHS) regulations

Job description

Job Description

Williams-Sonoma & The Opportunity

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer’s west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

We are looking for a dynamic Store Operations Manager to join our team in Bondi Junction. This is a Monday to Friday opportunity which involves overseeing stockroom operations, ensuring merchandise availability, and upholding WHS standards. The ideal candidate will excel in driving productivity and achieving company goals through effective inventory management.

Why You Will Love Working With Us

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here’s just a taste of what you will enjoy as part of our team:

• Generous employee discounts so you can enjoy our amazing products
• Paid parental leave to support you through life’s most important milestones
• Access to a confidential Employee Assistance Program for personal and professional support
• Career growth opportunities with real investment in your development
• A supportive, collaborative team culture where your success is celebrated
• The chance to be part of a fast-growing global business with an entrepreneurial spirit

What You Will Be Doing:

• Logistics Management: Plan and coordinate store deliveries while directing merchandise flow from the stockroom to the sales floor
• Inventory Control: Organize stockroom departments, maintain inventory records, and process paperwork like transfers and returns
• Back of House Operations: Maintain open and closing standards for Back of House (BOH) areas
• Customer Service: Provide exemplary service to both internal and external customers
• Productivity: Drive daily associate processing productivity in line with company standards
• Safety Compliance: Ensure daily compliance with Workplace Health and Safety (WHS) regulations

What You Will Bring to the Role:

• 2-3 years of management experience, preferably in specialty retail
• Strong leadership and organisational skills
• Effective communication and problem-solving abilities

Physical Requirements:

• Ability to be mobile in the store and back-of-house areas, including standing for long periods
• Ability to climb ladders and use other equipment in line with safety standards
• Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques

Ready to join the Team?

Only candidates with work rights in Australia will be considered.

About Us

Williams-Sonoma Australia Pty Ltd. is a multi-channel specialty retailer of high quality products for the home.

In 1956, our founder, Chuck Williams, turned a passion for cooking and eating with friends into a small business with a big idea. He opened a store in Sonoma, California, to sell the French cookware that intrigued him while visiting Europe but that could not be found in America. Chuck's business, which set a standard for customer service, took off and helped fuel a revolution in American cooking and entertaining that continues today. In the decades that followed, the quality of our products, our ability to identify new opportunities in the market and our people-first approach to business have facilitated our expansion beyond the kitchen into nearly every area of the home. Additionally, by embracing new technologies and customer-engagement strategies as they emerge, we are able to continually refine our best-in-class approach to multi-channel retailing.

Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Established in Australia in 2013, Williams-Sonoma Australia Pty Ltd. currently operates 20 retail locations and 4 e-commerce websites, and employs more than 350 people across corporate and retail operations.

Discover all you need for home from our four iconic brands: Pottery Barn Australia for timeless, exclusively designed furniture, decor and gifts; Pottery Barn Kids Australia for stylish, high-quality furniture and accessories for babies and kids; west elm Australia for modern home furnishings that are authentic, approachable, affordable and sustainably produced; and Williams Sonoma Australia for the finest cookware, food and entertaining essentials.

Job Info

• Job Identification 19340
• Posting Date 07/14/2026, 10:41 PM