Assistant Store Manager - Maroochydore

Specsavers; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Pathway to ownership

Brand partnerships (Vivienne Westwood,

Two glasses per year

Birthday leave

Volunteer leave

Specsavers Perks app

Job summary

Specsavers Maroochydore is seeking an optics experienced retailer ready to step into a leadership role. You will guide, coach and develop team members to provide personalised care and expert advice while driving store performance.

Take ownership of day-to-day operations, grow together with Optical and Audiology services, and help customers see the best version of themselves. Enjoy a pathway to ownership, access to well-known brands, and staff perks.

Qualifications

• Lead and inspire team members to deliver exceptional service and reach their full potential.
• Provide personalised care and expert advice tailored to customer needs.
• Oversee day-to-day store operations to Specsavers' high standards.
• Monitor performance and support continuous improvement across Optical and Audiology services.

Responsibilities

• Guide, coach and develop team members to deliver exceptional service.
• Oversee daily store operations and ensure standards are met.
• Drive customer satisfaction through personalised service and expert advice.
• Support growth of Optical and Audiology services.

Skills

Leadership

Coaching

Customer service

Problem solving

Communication

Job description

Are you an optics experienced retailer looking to take that next step towards leadership?

Specsavers Maroochydore is the perfect place to help you build upon those Optics skills, to help you move into a leadership role.

To be a leader in our team, means to:

• Lead and Inspire: Guide, coach, and develop team members to deliver exceptional service and reach their full potential.
• Deliver Outstanding Customer Experiences: Ensure every customer receives personalised care and expert advice tailored to their needs.
• Drive Success: Oversee day-to-day store operations, keeping everything running smoothly and to Specsavers' high standards.
• Grow Together: Monitor team performance, support continuous improvement, and contribute to the success of both Optical and Audiology services.

Our store teams bring the vision - join us and add yours:

• Who Are You? You come from an optics retail background and are ready to take the next step in developing your leadership skills.
• Quick Thinker: Problem-solving comes naturally to you. Your driven and always on the lookout for ways to keep customers coming back feeling good.
• Calm Under Pressure: You know how to keep your cool, communicate clearly, and maintain professionalism even during the busiest times.
• Customer Service Pro: Building rapport is your thing. You take pride in delivering high-quality service and being a go-to team player in store.

Perks, Perks, Perks - Our Offer to You:

• The opportunities are endless. Explore our Pathway Program and take steps toward becoming a store owner.
• Build your eye for fashion and have the chance to work with well-known brands such as Vivenne Westwood, Mimco, Alex Perry, Ted Baker, Tommy Hilfiger, Florence by mills and more!
• Two free pairs of glasses each year
• Birthday leave and Volunteer leave
• Access to Specsavers Perks App - exclusive discounts and shopping program with multiple Australian retailers and grocers!

Your Future is Looking Bright - so, what are you waiting for?

At Specsavers, we're all about helping you see the best version of yourself -by creating a workplace that empowers and supports you to reach your full potential. You'll find us in 10 countries globally, employing over 48,900 incredible people - and we want YOU to join us!

Please note due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in Specsavers.

At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so.