Store Manager - Victoria Point

Specsavers; Brisbane; Presencial; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Two free pairs of glasses each year

Birthday leave and Volunteer leave

Specsavers Perks App – exclusive staff

Descripción de la vacante

Specsavers in Brisbane seeks a Store Manager to lead a high‑performing team and shape the store’s daily operations. You will support the Retail Director, manage budgets, drive growth, and uphold excellent customer service while ensuring stock control and policy compliance.

The role emphasizes people leadership, strong communication, and delivering standout customer experiences. A pathway to future store partnership could be available for the right candidate.

Formación

• Proven ability to lead a team and drive performance.
• Strong communication and relationship-building skills.
• Passion for delivering excellent customer service.
• Experience in rostering, performance reviews, and recruitment.

Responsabilidades

• Lead and motivate a high performing team through rostering and training.
• Oversee daily store operations and customer service standards.
• Manage budgets, monitor expenses and drive growth using marketing tools.
• Coach the team to deliver exceptional customer experiences.
• Ensure adherence to company policies and stock/roster practices.

Conocimientos

Team leadership

Communication

Customer service

Interpersonal skills

Recruitment

Descripción del empleo

We make a difference to people’s lives every single day. Do you want to be part of that?

The Role: Full-time

As a Store Manager at Specsavers, you’ll not only shape a team – you'll shape your own career journey too. In this role, you will support the Retail Director and keep your eye on ensuring smooth daily operations through the below:

• Team Leadership: Lead and motivate a high performing team through effective rostering, training, performance reviews, and recruitment of new team members.
• Store Management: Oversee daily operations, ensuring excellent customer service, retail standards, and efficient store flow.
• Business Performance: Manage budgets, monitor expenses, set targets, and use marketing tools to drive growth.
• Customer Service: Ensure exceptional customer experiences by coaching the team to deliver outstanding service.
• Compliance & Best Practices: Ensure adherence to company policies, industry standards, and efficient stock and roster management.

Feel a sense of purpose in a career that’s going places:

• Whether you're already in leadership or ready for the next step, this Store Manager role could be your pathway to future store partnership - don’t take our word for it! Watch this to hear from our amazing team!

Our store teams bring the vision - join us and add yours:

• Who Are You? You have previous experience leading a team in a retail or healthcare setting. While industry-specific experience is a plus, it’s not a must.
• Strong Communication & Interpersonal Skills: Excellent ability to build strategic relationships with a diverse range of people.
• Customer Service Passion: A genuine passion for delivering exceptional customer service and aftercare.
• Team Player: Ability to work cohesively and productively within a team, while building rapport with customers.

Perks, Perks, Perks - Our Offer to You:

• Build your eye for fashion and have the chance to work with well-known brands such as Vivenne Westwood, Mimco, Alex Perry, Ted Baker, Tommy Hilfiger, florence by mills and more!
• Two free pairs of glasses each year
• Birthday leave and Volunteer leave
• Access to Specsavers Perks App – exclusive discounts and shopping program with multiple Australian retailers and grocers!

Your Future is Looking Bright – so, what are you waiting for?

At Specsavers, we’re all about helping you see the best version of yourself—by creating a workplace that empowers and supports you to reach your full potential. You’ll find us in 10 countries globally, employing over 48,900 incredible people – and we want YOU to join us!

At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

At Specsavers, you’re not just joining a team, you’re becoming part of a movement that’s making expert care accessible to communities across Australia and New Zealand.

With a growing network of more than 400 stores, we’re proud to be a company that’s driven by purpose. Whether you're just starting out, building your career, or dreaming of running your own business, we’ll help you see your potential more clearly every step of the way.

We believe in making a real difference – for our customers and our people. So, if you're looking for a place where passion meets purpose, and where your growth is part of our vision, Specsavers is the place to be.

At Specsavers, you’re not just joining a team, you’re becoming part of a movement that’s making expert care accessible to communities across Australia and New Zealand.

With a growing network of more than 400 stores, we’re proud to be a company that’s driven by purpose. Whether you're just starting out, building your career, or dreaming of running your own business, we’ll help you see your potential more clearly every step of the way.

We believe in making a real difference – for our customers and our people. So, if you're looking for a place where passion meets purpose, and where your growth is part of our vision, Specsavers is the place to be.

What can I earn as a Retail Store Manager