Optics Store Lead — Inspire Teams, Elevate Service

Specsavers; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Pathway to ownership

Brand partnerships (Vivienne Westwood,

Two glasses per year

Birthday leave

Volunteer leave

Specsavers Perks app

Job summary

Specsavers Maroochydore is seeking an optics experienced retailer ready to step into a leadership role. You will guide, coach and develop team members to provide personalised care and expert advice while driving store performance.

Take ownership of day-to-day operations, grow together with Optical and Audiology services, and help customers see the best version of themselves. Enjoy a pathway to ownership, access to well-known brands, and staff perks.

Qualifications

• Lead and inspire team members to deliver exceptional service and reach their full potential.
• Provide personalised care and expert advice tailored to customer needs.
• Oversee day-to-day store operations to Specsavers' high standards.
• Monitor performance and support continuous improvement across Optical and Audiology services.

Responsibilities

• Guide, coach and develop team members to deliver exceptional service.
• Oversee daily store operations and ensure standards are met.
• Drive customer satisfaction through personalised service and expert advice.
• Support growth of Optical and Audiology services.

Skills

Leadership

Coaching

Customer service

Problem solving

Communication

Job description

Specsavers Maroochydore is seeking an optics experienced retailer ready to step into a leadership role. You will guide, coach and develop team members to provide personalised care and expert advice while driving store performance.

Take ownership of day-to-day operations, grow together with Optical and Audiology services, and help customers see the best version of themselves. Enjoy a pathway to ownership, access to well-known brands, and staff perks.