Assistant Store Manager - Lead with People-First Retail

Yd; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

yd. Australia is seeking an Assistant Store Manager in Sydney to support the Store Manager in delivering an exceptional customer experience and driving sales. You will lead a store team with a people-first culture, coach for growth, and ensure operations meet brand standards.

Join a dynamic retail environment where mentoring, feedback and clear communication are valued, and where your leadership helps develop talent and achieve store goals across the network.

Responsibilities

• Create and maintain a people first culture that values development, collaboration, transparency, and open communication.
• Lead, coach and support the store team to achieve people, performance, planning, and operational goals.
• Provide regular and effective feedback that prioritises professional development and internal progression in a professional and people first manner.
• Ensure team are delivering an exceptional customer experience using CLASS sale selling steps and relevant customer service techniques.
• Drive and maintain sales performance within the store in line with retail goals, budgets and KPIs.
• Support the Store Manager to plan and execute VM guides to the VM guideline standard.
• Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions.
• Primary point of contact and manager on duty on Store Manager’s RDO and Annual Leave

Job description

yd. Australia is seeking an Assistant Store Manager in Sydney to support the Store Manager in delivering an exceptional customer experience and driving sales. You will lead a store team with a people-first culture, coach for growth, and ensure operations meet brand standards.

Join a dynamic retail environment where mentoring, feedback and clear communication are valued, and where your leadership helps develop talent and achieve store goals across the network.