Assistant Store Manager — Lead Tea Experience & Team Growth

T2 Tea; Melbourne; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Employee discount 50%

Hybrid work arrangement

Employee Assistance Program (EAP)

Volunteer leave day

Job summary

T2 Tea in Melbourne is seeking an Assistant Store Manager to support the Store Manager with daily store operations, lead a team, and manage stock and visual merchandising. You will coach staff to provide memorable customer experiences and help achieve sales targets.

In this hybrid role, you will lead in the Store Manager's absence, participate in training, and contribute to a welcoming, high-energy tea experience.

Qualifications

• Passionate and motivated to deliver results and support your manager and team.
• Great communication skills and strong time management and organisational abilities.
• Previous team leader or management experience is advantageous.

Responsibilities

• Assist the Store Manager with day-to-day management of the retail store.
• Lead the team, visual merchandising, deliveries and stock management.
• Coach the team to deliver exceptional customer experiences across the store.
• Support the Store Manager to achieve budgeted sales and control store costs.
• Lead the store and team in the Store Manager's absence.
• Support training on customer service, product knowledge and operations.
• Regular Sunday work is required.

Skills

Communication

Time management

Organisational skills

Job description

T2 Tea in Melbourne is seeking an Assistant Store Manager to support the Store Manager with daily store operations, lead a team, and manage stock and visual merchandising. You will coach staff to provide memorable customer experiences and help achieve sales targets.

In this hybrid role, you will lead in the Store Manager's absence, participate in training, and contribute to a welcoming, high-energy tea experience.