Assistant Store Manager - Lead Retail Ops & Growth

Universal Store; Sydney; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Commission up to AU$4,000

Career development

Technical training

Team culture

Staff discounts

Ideas valued

Job summary

Universal Store is seeking a driven retail leader to step into a Full-Time Assistant Store Manager role. This position works closely with the Store Manager and mirrors many Store Manager responsibilities, making it the perfect step if you're looking to grow your retail leadership career.

The successful candidate will work a Sunday–Thursday roster. You will lead store operations, coach the team to hit sales targets, deliver exceptional customer experiences, execute VM and promotions, manage

Qualifications

• Previous leadership experience in retail.
• Strong sales focus with ability to motivate and lead a team.
• Warm, confident communicator with excellent customer service.
• Strong operational understanding — VM, stock, store standards.
• Flexible, hands‑on, and thrives in a fast-paced environment.
• High attention to detail and commitment to brand presentation.

Responsibilities

• Lead store operations and team performance.
• Deliver exceptional customer experiences every day.
• Support and coach team to achieve sales targets.
• Execute VM and promotional directives.
• Assist with inventory management and stock insights.
• Lead by example and uphold Universal Store culture.

Skills

Leadership

Sales-driven

Communication

Operations

Hands-on

Detail oriented

Tools

VM

Job description

Universal Store is seeking a driven retail leader to step into a Full-Time Assistant Store Manager role. This position works closely with the Store Manager and mirrors many Store Manager responsibilities, making it the perfect step if you're looking to grow your retail leadership career.

The successful candidate will work a Sunday–Thursday roster. You will lead store operations, coach the team to hit sales targets, deliver exceptional customer experiences, execute VM and promotions, manage