Assistant Store Manager — Lead Ops, Grow to Store Manager

Starbucks; Sydney; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Free coffee on shift

30% partner discount

STAR Moment Awards

Store KPI incentive program

Wellbeing support (two free sessions)

Job summary

Starbucks Australia is seeking a hands-on Assistant Store Manager at George Street to lead daily store operations, coach a high-performing team, and deliver an exceptional customer experience. This permanent full-time role offers guaranteed hours and a pathway to Store Manager, with ongoing training and rewards aligned to performance.

You will work closely with the Store Manager to drive financial performance, rostering, and operational excellence in a fast-paced hospitality environment.

Qualifications

• Two years' progressively responsible experience, including at least one year in a customer-facing role.
• Strong organizational, interpersonal, and problem-solving skills.
• The ability to lead effectively in a fast-paced environment.
• Previous experience in store leadership roles, ideally within hospitality or quick service restaurant sectors.
• Experience supporting store operations and contributing to financial performance.
• Exposure to rostering, budgets, and profit & loss (P&L) reports.
• A proven ability to develop teams and foster a positive, inclusive, and engaging work environment.

Responsibilities

• Lead store operations alongside the Store Manager and drive service excellence.
• Develop a high-performing team and coach staff.
• Create a welcoming environment for customers and communities.
• Support rostering, budgeting and P&L reporting.
• Pursue career progression toward a future Store Manager role.

Job description

Starbucks Australia is seeking a hands-on Assistant Store Manager at George Street to lead daily store operations, coach a high-performing team, and deliver an exceptional customer experience. This permanent full-time role offers guaranteed hours and a pathway to Store Manager, with ongoing training and rewards aligned to performance.

You will work closely with the Store Manager to drive financial performance, rostering, and operational excellence in a fast-paced hospitality environment.