Assistant Store Manager: Lead, Inspire & Grow Pet Retail

petstock; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Wellbeing support service

Paid parental leave (4 weeks)

Additional paid leave (up to 2 weeks)

Health and wellness services discount

Workplace Banking access

Job summary

Petstock Group is seeking an Assistant Store Manager in Melbourne to support the Store Manager in leading a passionate team and delivering world-class customer service. You will mentor staff, champion safety, and help manage stock and VM to showcase our pet care range.

Join a friendly, inclusive culture with opportunities to grow within retail operations and contribute to local marketing and community partnerships. Previous store leadership or readiness to step up is desired.

Qualifications

• Experience in a store leadership role or ready to step up in retail management.
• Demonstrated drive to achieve and exceed sales targets.
• Strong leadership to motivate and build high-performing teams.
• Ability to prioritise and manage conflicting priorities to meet deadlines.
• Commitment to safe Work, Health & Safety practices.

Responsibilities

• Lead by example, mentoring and inspiring your team daily.
• Coach the team to achieve and develop their knowledge and skills.
• Provide exceptional customer experience.
• Foster a culture of safety within your team.
• Manage stock effectively with stock integrity processes.
• Oversee visual merchandising (VM) of stock displays to VM standards.
• Keep knowledge up to date on pet care, products and services.
• Recruit, onboard, and induct new team members.
• Create a fun, supportive in-store culture.
• Support local marketing opportunities and sponsorships.

Skills

Store leadership

Sales target achievement

Team mentoring

Customer service

Safety awareness

Job description

Petstock Group is seeking an Assistant Store Manager in Melbourne to support the Store Manager in leading a passionate team and delivering world-class customer service. You will mentor staff, champion safety, and help manage stock and VM to showcase our pet care range.

Join a friendly, inclusive culture with opportunities to grow within retail operations and contribute to local marketing and community partnerships. Previous store leadership or readiness to step up is desired.