Store Manager: Lead a Pet-Loving Team to Growth

Petstock Group; Traralgon; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Mental health & wellbeing support

Additional paid leave + parental leave

Corporate discounts

Workplace banking access

Foundation/community involvement

Job summary

Petstock Group in Australia is seeking a Store Manager to lead a passionate team and deliver world-class customer service. You’ll play a key role in growing the business and supporting our local communities.

Join a fun, inclusive culture with opportunities for career growth and leadership development. You’ll mentor staff, drive sales, ensure safety, and manage stock in a dynamic retail environment within the Petstock Group network.

Qualifications

• Experience in a store leadership role or ready for the next step in retail management.
• Proven ability to drive sales targets and grow revenue.
• Strong leadership to motivate a high-performing team and positive culture.
• Ability to prioritise and manage conflicting tasks to meet deadlines.
• Commitment to safe Work, Health & Safety practices.
• Established business acumen with retail operations understanding.
• Flexible and adaptable to changing conditions.
• Strong interpersonal skills to build customer and team relationships.

Responsibilities

• Lead by example, mentoring and inspiring your team daily.
• Coach your team to develop knowledge and skills.
• Deliver exceptional customer experience and frontline leadership.
• Create a strong safety mindset and foster a culture of safety.
• Recruit, onboard, and induct high-calibre new team members.
• Manage stock accuracy and stock integrity processes.
• Stay up to date on pet care, products and services.
• Create a fun, inclusive in-store culture where your team loves coming to work.
• Proactively support local marketing opportunities and sponsorships.

Skills

Store leadership

Sales target achievement

People leadership

Prioritisation

Safety focus

Business acumen

Adaptability

Interpersonal skills

Job description

Petstock Group in Australia is seeking a Store Manager to lead a passionate team and deliver world-class customer service. You’ll play a key role in growing the business and supporting our local communities.

Join a fun, inclusive culture with opportunities for career growth and leadership development. You’ll mentor staff, drive sales, ensure safety, and manage stock in a dynamic retail environment within the Petstock Group network.