Assistant Store Manager - Lead, Coach & Drive KPIs

Michael Hill; Sydney; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Staff discounts

Performance-based incentives

Job summary

Michael Hill is seeking an Assistant Store Manager at the Warringah Mall location to lead a passionate team, drive results, and elevate the customer experience. You will be responsible for coaching staff, maintaining high standards, and ensuring smooth store operations in a dynamic retail environment.

The role offers a 38-hour work week, Monday to Thursday and Sunday, with structured training and a clear path to Store Manager across 300+ stores.

Qualifications

• Previous management experience in retail.
• Customer-focused with a passion for milestones.
• Energetic, collaborative and KPI‑driven.
• Strong store operations and team performance.

Responsibilities

• Lead and develop the store team to meet KPIs.
• Deliver exceptional customer experiences and drive sales.

Skills

Leadership

Customer focus

Sales driven

KPI management

Job description

Michael Hill is seeking an Assistant Store Manager at the Warringah Mall location to lead a passionate team, drive results, and elevate the customer experience. You will be responsible for coaching staff, maintaining high standards, and ensuring smooth store operations in a dynamic retail environment.

The role offers a 38-hour work week, Monday to Thursday and Sunday, with structured training and a clear path to Store Manager across 300+ stores.