Assistant Store Manager - Warringah Mall

Michael Hill External; New South Wales; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Performance incentives

Job summary

Michael Hill Warringah Mall is seeking an Assistant Store Manager in New South Wales to lead a passionate team, drive sales KPIs, and deliver exceptional customer experiences. This role offers structured development and a clear pathway to Store Manager across over 300 stores.

You will oversee day-to-day store operations, work 38 hours per week (Mon-Thu and Sun), and benefit from staff discounts and performance-based incentives in a dynamic, customer-centric environment.

Qualifications

• Lead, coach and inspire a team to achieve results with previous management experience.
• Customer-focused with a passion for celebrating life’s milestone moments.
• Energetic, collaborative, and driven to succeed in sales and KPIs.
• Confident in managing store operations and team performance.
• Available to work 38 hours per week, Monday to Thursday and Sunday.

Skills

Leadership

Management experience

Customer focus

KPI driven

Job description

Are you passionate about delivering exceptional customer experiences and have a natural ability to lead and inspire a team? If you’re driven to achieve KPIs, motivated by results, and excited to take the next step in your leadership career, Michael Hill Warringah Mall is currently seeking an Assistant Store Manager to join our team.

This is your opportunity to grow your career, lead a passionate team, and create memorable moments for our customers every day!

Why You’ll Love This Role

• Leadership Development: Grow your skills in a supportive, high-performing team environment
• Structured Training: 6-week Stepping Stones program plus ongoing mentorship
• Career Progression: Pathway to Store Manager and beyond across 300+ stores
• Work-Life Balance: Planned rosters with two consecutive days off
• Exclusive Perks: Staff discounts and performance-based incentives

Who You Are

• Ready to lead, coach, and inspire a team to achieve results, with previous management experience
• Customer-focused with a passion for celebrating life’s milestone moments
• Energetic, collaborative, and driven to succeed in sales and KPIs
• Confident in managing store operations and team performance
• Available to work 38 hours per week, Monday to Thursday and Sunday

About Michael Hill

Since 1979, we’ve been a symbol of timeless style and exceptional craftsmanship. With stores across Australia, New Zealand, and Canada, we’re proud to be certified by the Responsible Jewellery Council and committed to sustainability, inclusion, and celebrating life’s special moments.