Assistant Store Manager - Warringah Mall

NSW, Other, NSW; New South Wales; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Performance-based incentives

Structured training

Résumé du poste

Michael Hill Warringah Mall is seeking an Assistant Store Manager to lead a dedicated team, coach and inspire performance, and deliver exceptional customer experiences. You will manage store operations, schedule rosters, and monitor KPIs to achieve sales targets.

The role offers 38 hours per week across Monday to Thursday and Sunday, with strong training and clear career progression within a national jewellery retailer.

Qualifications

• Proven ability to lead and coach a retail team.
• Strong customer service orientation with eye for detail.
• Experience driving sales and KPI performance.
• Ability to manage rosters and store operations.

Responsabilités

• Lead store operations and drive sales performance.
• Coach, mentor and develop team to deliver exceptional customer experiences.
• Monitor KPIs and implement action plans to achieve targets.
• Maintain rosters and ensure smooth daily store operations.

Connaissances

Leadership

Team management

Customer focus

KPI driven

Description du poste

Are you passionate about delivering exceptional customer experiences and have a natural ability to lead and inspire a team? If you’re driven to achieve KPIs, motivated by results, and excited to take the next step in your leadership career, Michael Hill Warringah Mall is currently seeking an Assistant Store Manager to join our team.

This is your opportunity to grow your career, lead a passionate team, and create memorable moments for our customers every day!

Why You’ll Love This Role

• Leadership Development: Grow your skills in a supportive, high-performing team environment
• Structured Training: 6-week Stepping Stones program plus ongoing mentorship
• Career Progression: Pathway to Store Manager and beyond across 300+ stores
• Work-Life Balance: Planned rosters with two consecutive days off
• Exclusive Perks: Staff discounts and performance-based incentives

Who You Are

• Ready to lead, coach, and inspire a team to achieve results, with previous management experience
• Customer-focused with a passion for celebrating life’s milestone moments
• Energetic, collaborative, and driven to succeed in sales and KPIs
• Confident in managing store operations and team performance
• Available to work 38 hours per week, Monday to Thursday and Sunday

About Michael Hill

Since 1979, we’ve been a symbol of timeless style and exceptional craftsmanship. With stores across Australia, New Zealand, and Canada, we’re proud to be certified by the Responsible Jewellery Council and committed to sustainability, inclusion, and celebrating life’s special moments.