Assistant Store Manager – Lead a High-Impact Retail Team

Platypus Shoes; Campbelltown; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Gym discounts

Health insurance

Brand discounts

Job summary

Platypus Shoes Macarthur Square is seeking an Assistant Manager to work alongside the Store Manager. You’ll coach a casual team, drive sales and KPIs, and deliver exceptional customer service in a fast-paced retail environment.

You’ll lead by example, manage rosters, monitor performance, and maintain visual merchandising standards while ensuring OH&S compliance. The role offers growth through extensive training and a supportive, inclusive culture.

Qualifications

• Experience as a senior casual, key holder, 3IC, or supervisor in high-volume retail.
• Proven ability to lead a team and deliver strong results in sales and KPIs.
• Hands-on leader with a 'Make it Happen' mindset.
• Strong communication skills and a passion for coaching others.
• Operational know-how across stock management and visual merchandising.

Responsibilities

• Support Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards.
• Motivate and inspire the team to deliver outstanding results in sales and customer experience.
• Monitor and analyse store sales performance daily, weekly, and monthly.
• Manage rosters and wage spend in line with company targets and operational efficiency.
• Coach and mentor team members, driving high morale, ongoing training, and succession planning.
• Oversee stock levels, store presentation, shrinkage control, and operational excellence.
• Ensure compliance with OH&S policies and relevant state and national legislation.

Skills

Leadership

Team motivation

Customer service

Communication

Stock management

Job description

Platypus Shoes Macarthur Square is seeking an Assistant Manager to work alongside the Store Manager. You’ll coach a casual team, drive sales and KPIs, and deliver exceptional customer service in a fast-paced retail environment.

You’ll lead by example, manage rosters, monitor performance, and maintain visual merchandising standards while ensuring OH&S compliance. The role offers growth through extensive training and a supportive, inclusive culture.