Retail Assistant Manager: Lead Sales & Team Excellence

Platypus Shoes; Dubbo; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Employee benefits program

Team discounts 40% off

Career growth and training

Job summary

Platypus Shoes is seeking an Assistant Manager in Dubbo to work alongside the Store Manager and drive store performance. You will lead a casual team, coach staff, and maintain high standards of customer service and merchandising.

You will monitor daily sales, manage rosters, and support wage control while ensuring OH&S compliance. This role offers growth opportunities within a busy Accent Group retail environment.

Qualifications

• Experience as a senior casual, key holder, 3IC or supervisor in a high-volume retail environment
• Proven ability to lead a team and deliver strong results in sales and KPIs
• Hands-on leader with a proactive mindset
• Strong communication and coaching skills
• Experience with stock management and visual merchandising

Responsibilities

• Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
• Motivate and inspire the team to deliver outstanding results in sales and customer experience
• Monitor and analyse store sales performance daily, weekly, and monthly - celebrate wins and identify opportunities for growth
• Manage rosters and wage spend in line with company targets and operational efficiency
• Coach and mentor team members, driving high morale, ongoing training, and succession planning
• Oversee stock levels, store presentation, shrinkage control, and operational excellence
• Ensure compliance with OH&S policies and relevant state and national legislation

Skills

Team leadership

Sales & KPI driven

Coaching & mentoring

Communication

Stock management

Visual merchandising

Customer service

Premium product knowledge

Job description

Platypus Shoes is seeking an Assistant Manager in Dubbo to work alongside the Store Manager and drive store performance. You will lead a casual team, coach staff, and maintain high standards of customer service and merchandising.

You will monitor daily sales, manage rosters, and support wage control while ensuring OH&S compliance. This role offers growth opportunities within a busy Accent Group retail environment.