Assistant Store Manager - Galeries

Oscar Wylee; Sydney; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Free glasses every 6 months

Family & Friends discounts

Central Sydney location

Career progression to store manager

Energetic team environment

Eyewear styling knowledge

Job summary

Oscar Wylee is seeking an Assistant Store Manager to support day-to-day retail operations at The Galeries store in Sydney CBD, helping ensure excellent customer service and eyewear styling guidance.

Work closely with the Store Manager to lead a energetic team, coach colleagues on the shop floor, and build lasting relationships with customers while upholding company policies and procedures.

Qualifications

• At least 3 years’ experience in a customer-facing sales role, with a passion for delivering exceptional service.
• A natural team player who enjoys supporting and coaching others on the shop floor.
• Able to work closely and build positive relationship with Store Manager to maintain a professional environment and customer service
• Confidence in building genuine connections with customers and creating beneficial in-store interactions.
• Has a positive, proactive attitude! You will bring energy to the team and love being part of a collaborative, supportive environment.

Responsibilities

• Assist in overseeing day to day retail operations.
• Provide customers with eyewear styling advice.
• Support and coach team on the shop floor.
• Promote exceptional customer service and care.

Skills

Customer service

Team player

Relationship with manager

Customer connections

Positive attitude

Job description

Assistant Store Managers will support our Store Managers with overseeing day to day retail operations and ensuring there is compliance to company policies and procedures. Assistant Store Managers take on a store leadership role when the Store Manager is away.

You will work closely with the store manager to ensure customers receive a blend of professional eye care and eyewear styling advice. You will strive to encourage a team that provides exceptional customer service and care to everyone who visits your store

About You:

• At least 3 years’ experience in a customer-facing sales role, with a passion for delivering exceptional service.
• A natural team player who enjoys supporting and coaching others on the shop floor.
• Able to work closely and build positive relationship with Store Manager to maintain a professional environment and customer service
• Confidence in building genuine connections with customers and creating beneficial in-store interactions.
• Has a positive, proactive attitude! You will bring energy to the team and love being part of a collaborative, supportive environment.

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our The Galeries store, centrally located in the heart of Sydney CBD with convenient access from across the city. Just a short 5-minute walk from Town Hall station, with excellent public transport links and nearby parking facilities available, commuting to and from the store is simple and convenient. Check out our store page here!
• Clear career trajectory with opportunities for Store Manager and Multi-site leadership roles
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big successes together!
• The opportunity to learn about all things eyewear, including styling and our wide variety of frames!

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. The Galeries offers a vibrant CBD retail experience with a wide mix of shopping, dining and lifestyle options across multiple levels. After your shift, you can explore nearby cafés and restaurants, browse specialty retailers, unwind at beauty and wellness venues, or visit Books Kinokuniya for a relaxed read and coffee.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!