Assistant Store Manager - DJ Pacific Fair

Jimmy Choo; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Monthly incentives

Birthday leave

Parental leave

Wellbeing program

Job summary

Jimmy Choo is seeking an Assistant Store Manager for the David Jones Pacific Fair store on the Gold Coast. You will lead a high-performing team, elevate the luxury in-store experience, and drive sales growth through client relationships and premium service.

The role focuses on coaching staff, managing store presentation, CRM-driven clienteling, and delivering memorable VIP experiences in a fast-paced luxury retail environment.

Qualifications

• 2–4 years’ experience in retail management (luxury experience highly regarded).
• Strong commercial awareness across retail operations, visual merchandising and sales strategy.
• Passion for delivering exceptional customer experiences.
• Proven ability to build and maintain long-term client relationships.
• Confident with systems and retail reporting tools.

Responsibilities

• Driving Business Growth – execute key strategies to achieve and exceed sales targets.
• Leading & Inspiring the Team – coach, develop and motivate your team to deliver excellence.
• Clienteling Excellence – build strong, lasting relationships with VIP and returning clients.
• Client Experience & CRM – curate personalised experiences, drive appointments, and host exclusive in-store events.
• Store Operations – ensure seamless store presentation, inventory management, and visual merchandising.

Skills

Retail management

Commercial awareness

Customer experience

Client relationships

Retail reporting tools

Job description

Assistant Store Manager - DJ Pacific Fair

Capri Holdings is a global luxury fashion group headquartered in London, home to iconic brands including Michael Kors and Jimmy Choo. We design, market and deliver world-class apparel, footwear, handbags and accessories through a dynamic network of retail stores, e-commerce and wholesale channels worldwide.

Capri Holdings is a global luxury fashion group headquartered in London, home to iconic brands including Michael Kors and Jimmy Choo. We design, market and deliver world-class apparel, footwear, handbags and accessories through a dynamic network of retail stores, e-commerce and wholesale channels worldwide.

About Us

At Jimmy Choo, glamour meets confidence with a bold, fashion-forward edge. Renowned for exceptional craftsmanship and statement design, Jimmy Choo has become synonymous with red-carpet style and modern luxury. As part of the Capri Holdings family, our brand fosters creativity, innovation, and a passion for delivering unforgettable client experiences.

About the Role

We’re looking for an inspiring Assistant Store Manager to join our David Jones Pacific Fair store.

This is an exciting opportunity for a driven, commercially minded leader who thrives in a luxury environment and is passionate about client relationships. You’ll play a key role in elevating the in-store experience, leading a high-performing team, and driving business success.

What you’ll be responsible for:

• Driving Business Growth – execute key strategies to achieve and exceed sales targets

• Leading & Inspiring the Team – coach, develop and motivate your team to deliver excellence

• Clienteling Excellence – build strong, lasting relationships with VIP and returning clients

• Client Experience & CRM – curate personalised experiences, drive appointments, and host exclusive in-store events

• Store Operations – ensure seamless store presentation, inventory management, and visual merchandising

This is a full-time opportunity (38 hours per week) based in our David Jones Pacific Fair store, Tuesday - Saturday Roster.

About You

• 2–4 years’ experience in retail management (luxury experience highly regarded)

• Strong commercial awareness across retail operations, visual merchandising and sales strategy

• Passion for delivering exceptional customer experiences

• Proven ability to build and maintain long-term client relationships

• Confident with systems and retail reporting tools

Why Join Us?

At Capri Holdings, we invest in our people and celebrate success.

• Global career growth opportunities across our luxury brands

• Generous staff discounts across all Capri Holdings labels

• Monthly sales incentives

• Referral bonuses

• Birthday leave

• Paid parental leave

• Wellbeing platform & Employee Assistance Program