Assistant Store Manager - Byron Bay

Universal Store; Byron Bay; On-site; AUD 27,000 - 45,000; Full time

Benefits offered by this job

Staff discounts

Career development

Leadership training

Job summary

Universal Store is seeking a driven retail leader to step into a Full-Time Assistant Store Manager role. You will work closely with the Store Manager, mirroring many Store Manager responsibilities and growing your retail leadership career.

The successful candidate will work a Sunday–Thursday roster and contribute to store operations, customer experiences, and sales targets with a hands-on leadership style.

Qualifications

• Previous leadership experience in retail (Shift Supervisor / Assistant Store Manager).
• Ability to motivate a team and drive sales.
• Strong customer service skills and confident communication.
• Solid understanding of visual merchandising, stock and store standards.
• Flexible, hands-on leader thriving in a fast-paced environment.

Responsibilities

• Lead store operations and team performance.
• Deliver exceptional customer experiences every day.
• Support and coach team to achieve sales targets.
• Execute VM and promotional directives.
• Assist with inventory management and stock insights.
• Lead by example and uphold Universal Store culture.

Skills

Leadership experience

Sales-driven

Customer service

VM knowledge

Stock control

Team motivation

Brand presentation

Effective communicator

Retail operations

Job description

The Opportunity

Universal Store is looking for a driven and inspiring retail leader to step into aFull-Time Assistant Store Manager role. This position works closely with the Store Manager and mirrors many Store Manager responsibilities, making it the perfect step if you're looking to grow your retail leadership career.

The successful candidate will work a Sunday–Thursday roster.

Responsibilities

• Lead store operations and team performance.

• Deliver exceptional customer experiences every day.

• Support and coach team to achieve sales targets.

• Execute VM and promotional directives.

• Assist with inventory management and stock insights.

• Lead by example and uphold Universal Store culture.

Skills and Experience

• Previous leadership experience in retail (Shift Supervisor / Assistant Store Manager).

• Strong sales focus with ability to motivate and lead a team.

• Warm, confident communicator with excellent customer service skills.

• Strong operational understanding — VM, stock, store standards.

• Flexible, hands‑on, and thrives in a fast-paced environment.

• High attention to detail and commitment to brand presentation.

What We Offer

• Up to $4,000 earning potential in commission.

• Career development with clear paths to Store Manager.

• Technical and leadership training.

• Strong, supportive team culture.

• Generous staff discounts and favourable rosters.

• A workplace where your ideas are valued.

Our Values

• Care for Everyone

• Here to Help

• Make it Work

• Better than Good

• Contribute

No agency enquiries. Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates.