Assistant Store Manager

Talent; Sydney; On-site; AUD 68,000 - 92,000; Full time

Benefits offered by this job

Premium retail environment

Comprehensive training

Career growth

Supportive team culture

Job summary

Talent International is partnering with a premium bridal retailer to recruit an Assistant Store Manager (Customer Experience Manager) in Rosebery, Sydney. You will support the Store Manager in daily operations, leading bridal stylists and delivering superior customer experiences.

The ideal candidate has 3-5 years in retail management with a strong sales and service background, plus leadership skills. Weekend/evening flexibility is required, with exciting career growth in an expanding

Qualifications

• 3-5 years' retail management experience.
• Strong background in sales and customer service.
• Proven leadership and team coaching skills.
• Excellent communication and relationship-building abilities.
• A passion for fashion, styling and premium customer experiences.

Responsibilities

• Lead, coach and motivate a team of bridal stylists.
• Drive sales performance and achieve store targets.
• Deliver an exceptional, personalised experience for every bride.
• Support recruitment, training and development of the team.
• Manage customer enquiries, follow-ups and escalations.
• Coordinate in-store events, promotions and trunk shows.
• Maintain exceptional merchandising and presentation standards.

Skills

Leadership

Sales excellence

Customer service

Communication

Organization

Team coaching

Job description

Talent International is partnering with a leading international bridal retailer to recruit an experienced Assistant Store Manager (Customer Experience Manager). This is an exciting opportunity for a passionate retail leader to join a premium bridal boutique, working in a beautiful fashion-focused environment where exceptional customer experience is at the heart of everything they do. This is a permanent position based in Rosebery, Inner Southern Sydney.

The Role

Working alongside the Store Manager, you will help lead the day-to-day operations, sales performance and customer experience of the boutique.

Key responsibilities include:

• Lead, coach and motivate a team of bridal stylists
• Drive sales performance and achieve store targets
• Deliver an exceptional, personalised experience for every bride
• Support recruitment, training and development of the team
• Manage customer enquiries, follow-ups and escalations
• Coordinate in-store events, promotions and trunk shows
• Maintain exceptional merchandising and presentation standards

About You

You will ideally have:

• 3-5 years' retail management experience
• A strong background in sales and customer service
• Proven leadership and team coaching skills
• Excellent communication and relationship-building abilities
• A passion for fashion, styling and premium customer experiences
• Strong organisation and attention to detail
• Flexibility to work weekends and evenings

Experience within bridal, fashion, luxury or apparel retail would be highly regarded but is not essential.

What's on Offer?

• $80,000 + superannuation
• Premium, fashion-focused retail environment
• Comprehensive training and ongoing development
• Supportive and passionate team culture
• Genuine career growth within an expanding international business