Assistant Specialist Manager

Kennards Hire; Adelaide; On-site; AUD 75,000 - 100,000; Full time

Benefits offered by this job

Discounted Equipment Hire

Profit Share Program

Salary Continuance Insurance

Leave Conversion

Paid Parental Leave

Extra 1% Superannuation

Salary Sacrifice Options

WHEREFIT Discounts

Job summary

Kennards Hire is seeking an Assistant Specialist Manager to lead the Pumps & Water Management team. You will work alongside the Specialist Manager to guide day-to-day operations, support team members, and deliver tailored pump and water management solutions for customers.

You will leverage your pumps knowledge, customer service skills, and leadership experience to grow the specialist hire offering while maintaining high safety and service standards across the network.

Qualifications

• Experience working with pumps, water management or similar specialist equipment.
• Previous supervisory or team leadership experience, or readiness to take that next step.
• Strong planning and organisational skills with the ability to adapt when priorities change.
• Commitment to safety and teamwork.

Responsibilities

• Support the Specialist Manager with the day-to-day running of the business.
• Supervise, delegate and coordinate daily activities across the team.
• Work with customers to understand their requirements and recommend pump and water management solutions.
• Build strong customer relationships and help identify opportunities to grow the specialist business.
• Coordinate with Transport to ensure equipment is delivered and collected on time.

Skills

Customer service

Team leadership

Relationship management

Communication

Tools

Pumps knowledge

Water management equipment

Job description

• Step into leadership within our specialist Pumps & Water Management team
  
• Combine customer solutions, specialist equipment knowledge & team leadership
  
• Build your career with a trusted, family-owned Australian hire business

At Kennards Hire, our specialist teams provide more than equipment - they work with customers to understand the job, recommend the right solution and make sure the equipment and service behind it delivers.
We're looking for an Assistant Specialist Manager to join our Pumps & Water Management team. Working alongside the Specialist Manager, you'll help lead the day-to-day operation of the business, support and guide the team, work directly with customers and help grow our Pumps & Water Management offering.
This is a great opportunity for someone with experience in pumps, water management, specialist hire or a related industry who is ready to take the next step into leadership.
What you'll be doing
You'll be hands-on across the operation, combining customer service, equipment expertise and team leadership. You'll:

• Support the Specialist Manager with the day-to-day running of the business
• Supervise, delegate and coordinate daily activities across the team
• Work with customers to understand their requirements and recommend appropriate pump and water management solutions
• Build strong customer relationships and help identify opportunities to grow the specialist business
• Work closely with Business Development and the wider Kennards network to provide complete hire solutions
• Coordinate with Transport to ensure equipment is delivered and collected on time
• Work with the Workshop to ensure equipment is maintained, ready for hire and available when customers need it
• Support effective utilisation and movement of specialist equipment across the network
• Maintain high standards across customer service, administration, safety and operational processes
• Coach and support team members to deliver consistently high standards.

About you
We're looking for someone who brings strong operational and customer skills along with knowledge of pumps, water management or relevant specialist equipment.
You'll ideally have:

• Experience working with pumps, water management or similar specialist equipment
• Strong customer service and relationship management skills
• The ability to understand customer requirements and recommend practical solutions
• Previous supervisory or team leadership experience, or the readiness to take that next step
• Strong planning and organisational skills with the ability to adapt when priorities change
• Confidence solving problems and resolving customer issues
• Excellent communication and interpersonal skills
• A strong commitment to safety and teamwork.

Why Join the Kennards Hire Family?
At Kennards Hire, you're not just doing a job - you're part of a team that backs each other every day. Whether you're in the yard, behind the wheel, or helping customers at the counter, your contribution matters. And we reward it. Here's why our team members stick around:

• Access to Discounted Equipment Hire - Tackle your own DIY or home projects with confidence using quality gear at a discounted rate.
• Profit Share Program - Share in the wins with performance-based bonuses paid twice a year.
• Salary Continuance Insurance - Enjoy peace of mind with income protection after 5 years of service.
• Leave Conversion - Take more time off with up to 5 days of unused sick leave converted into annual leave each year.
• Paid Parental Leave - Whether you're the primary or secondary carer, we've got your back as your family grows.
• Extra 1% Superannuation - Invest in your future with an additional 1% super contribution after 5 years.
• Salary Sacrifice Options - Save on tax while growing your super.
• WHEREFIT Discounts - Enjoy exclusive deals on fitness memberships, activewear, healthy meals, and wellness services.
• At Kennards Hire, your contribution matters. You're supported, recognised, and part of a team that genuinely has your back.

As part of the recruitment process, you may be required to undergo background screening, which could include police and medical checks.