Assistant Showroom Manager | Fortitude Valley

Coco Republic; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Birthday leave

Career development opportunities

Product discounts

Employee Assistance Program

Paid parental leave

Job summary

Coco Republic is seeking an Assistant Showroom Manager for the Fortitude Valley showroom. You will lead and develop the Design Consultant team, drive sales performance and ensure exceptional client service while balancing hands-on leadership with showroom operations.

The role requires a proactive leader with a commercial mindset, ownership of results, and the ability to coach for performance and maintain a positive, accountable culture. Weekend rosters apply.

Qualifications

• Experience leading and developing a sales team in a retail environment.
• Strong commercial acumen with ability to translate targets into actions.

Responsibilities

• Drive showroom sales by achieving budgets and targets.
• Lead and develop the Design Consultant team.
• Maintain a high standard of client service.
• Roster and manage daily showroom operations.
• Coach to convert opportunities into sales.
• Partner with Showroom Manager on priorities and initiatives.

Skills

Team leadership

Sales target delivery

Coaching

People development

Client relationship

Tools

CRM systems

Job description

Assistant Showroom Manager | Fortitude Valley

About Coco Republic

Coco Republic is a premier design destination, known for curating interiors that exude timeless elegance, sophistication and effortless style. With showrooms across Australia and New Zealand, our brand is synonymous with considered design, exceptional service and beautifully crafted furniture.

While we are deeply proud of our products, it is our people who bring the Coco Republic experience to life. We are passionate about creating an environment where talented individuals can grow, challenge themselves and deliver exceptional results for our clients and our business.

About the Role

We are seeking an experienced and commercially driven Assistant Showroom Manager to join our Fortitude Valley showroom. This is an opportunity for a strong retail leader who is passionate about sales, developing people and building a high-performing team.

Working closely with the Showroom Manager, you will play a key role in driving showroom performance, leading and developing our Design Consultants, and ensuring the team consistently delivers against sales targets and business objectives.

We are looking for someone who leads from the front, takes ownership of results and knows how to bring out the best in others. You will be confident setting expectations, coaching for performance and identifying opportunities to improve sales outcomes, while fostering a positive and accountable team culture.

This role will suit a proactive leader with a strong commercial mindset, the confidence to make decisions and a genuine passion for achieving results through people. You will balance hands‑on leadership on the showroom floor with the operational responsibilities required to support a successful showroom.
The role will be rostered to include a weekend day.

What You'll Do

• Drive sales performance: Take an active role in achieving showroom budgets and sales targets, monitoring results and identifying opportunities to maximise sales and conversion.
• Lead and develop the team: Provide clear direction, regular coaching and constructive feedback to build capability, confidence and accountability across the Design Consultant team.
• Build a high‑performing culture: Set clear expectations, motivate the team to achieve their goals and foster a culture centred on results, collaboration and exceptional client service.
• Coach to convert: Lead by example on the showroom floor, sharing effective sales techniques and developing the team's ability to build client relationships, overcome objections and close sales.
• Improve team performance: Identify performance gaps, address challenges and implement practical strategies to improve individual and overall showroom results.
• Support showroom leadership: Partner with the Showroom Manager on day‑to‑day leadership, team priorities and initiatives that contribute to the success of the showroom.
• Deliver an exceptional client experience: Champion Coco Republic's service standards and confidently manage escalated customer concerns to achieve positive outcomes.
• Maintain showroom excellence: Ensure the showroom is presented to an impeccable standard and reflects the quality and positioning of the Coco Republic brand.
• Oversee daily operations: Support the effective running of the showroom, including rostering, administrative tasks, CRM accuracy and compliance requirements.
• Develop product expertise: Build a strong understanding of the Coco Republic range, design trends and client needs to help the team deliver tailored solutions.

Who You Are

• Demonstrated experience leading and developing a team in a sales‑driven retail environment, with a strong track record of driving performance and achieving commercial targets.
• A commercially minded leader who understands how to translate sales targets into clear team priorities and measurable results.
• Confident setting expectations, holding people accountable and having constructive conversations that improve performance.
• A natural coach who can identify individual strengths and development opportunities and translate these into improved sales outcomes.
• Proactive and solutions‑focused, with the initiative to identify opportunities, address challenges and drive positive change.
• Highly organised, with strong communication skills and the ability to balance people leadership with operational priorities.
• Experienced in managing rosters, monitoring sales performance and using CRM systems to support business outcomes.
• Confident building relationships with discerning clients and coaching others to convert opportunities into sales.
• Passionate about premium interiors, design and delivering an exceptional client experience.

Why Join Coco Republic?

• Competitive salary package & performance incentives.
• Birthday leave, because your special day matters.
• Ongoing learning and career development opportunities.
• Generous product discounts for you and your loved ones.
• A warm, collaborative team culture where people and creativity shine.
• Access to our Employee Assistance Program whenever you need it.
• Paid parental leave and a commitment to work‑life balance.

Coco Republic is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.