Quality Coordinator

Coco Republic; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Performance incentives

Leave on your birthday

Ongoing learning and career desarrollo

Generous product discounts for you and

Employee Assistance Program

Paid parental leave and work-life bal

Job summary

Coco Republic is seeking a highly organized Quality Coordinator to join our Sourcing team. You will support day-to-day quality functions across our furniture, lighting and homewares collections, coordinating testing, inspections and documentation.

You’ll be the main contact for Showrooms, Customer Service, Operations and Product, helping to ensure quality concerns are resolved. The role focuses on problem solving, attention to detail, and improving quality processes with our global supplier

Qualifications

• Experience in quality assurance, quality control, product testing or similar technical role.
• Highly organised with exceptional attention to detail and strong follow-through.
• Proactive problem solving with ability to investigate issues and find solutions.
• Strong Excel and data management skills for reporting and documentation.

Responsibilities

• Coordinate day-to-day quality activities across furniture, lighting and homewares.
• Act as the key quality contact for Showrooms, Customer Service, Operations and Product teams.
• Record, investigate and track product defects and quality concerns through to resolution.
• Review inspection and testing reports and escalate issues as required.
• Coordinate corrective actions with suppliers and ensure actions are completed within set timeframes.
• Coordinate product testing with suppliers and external laboratories.
• Maintain compliance records, certificates, technical documentation and inspection reports.
• Support development and implementation of product quality standards and inspection criteria.
• Identify recurring quality issues and support root cause analysis and continuous improvement initiatives.
• Maintain quality dashboards and reporting for visibility of product and supplier performance.
• Support supplier quality reviews and communicate quality requirements and expectations.

Skills

Quality assurance

Attention to detail

Excel

Data management

Communication

Job description

About Coco Republic

Coco Republic is a premier design destination, renowned for interiors that exude timeless elegance, sophistication, and effortless style. With showrooms across Australia and New Zealand, our brand is synonymous with considered design, impeccable service, and beautifully crafted furniture. While we are deeply proud of our products, it is our people who bring the Coco Republic experience to life - a collective of passionate, creative, and driven individuals who inspire our clients every day.

About the Role

We are seeking a highly organised, detail-oriented and technically curiousQuality Coordinator to join our Sourcing team and support the day-to-day quality function across our furniture, lighting and homewares collections.

This is a hands-on role where you’ll play an important part in ensuring our products meet Coco Republic’s quality and compliance standards. You’ll coordinate and review product testing and inspections, manage quality documentation, track product defects and corrective actions, and work closely with our global supplier network to ensure issues are identified and resolved.

You’ll also be the key day-to-day contact for internal teams including Showrooms, Customer Service, Operations and Product, helping to ensure quality concerns are captured, communicated and followed through to resolution.

If you’re someone who loves solving problems, has a sharp eye for detail and enjoys bringing structure to complex processes, this is an opportunity to make a real impact on the quality of products our customers experience every day.

What You’ll Do

• Coordinate day-to-day quality activities across furniture, lighting and homewares
• Act as the key quality contact for Showrooms, Customer Service, Operations and Product teams
• Record, investigate and track product defects and quality concerns through to resolution
• Review inspection and testing reports, identifying issues and escalating where required
• Coordinate corrective actions with suppliers and ensure agreed actions are completed within required timeframes
• Coordinate product testing with suppliers and external testing laboratories
• Maintain accurate compliance records, certificates, technical documentation and inspection reports
• Support the development and implementation of product quality standards, checklists and inspection criteria
• Identify recurring quality issues and trends, supporting root cause analysis and continuous improvement initiatives
• Maintain quality dashboards and reporting, providing clear visibility of product and supplier performance
• Support supplier quality reviews and communicate quality requirements and expectations
• Coordinate quality-related actions, deadlines and follow-ups across multiple stakeholders
• Ensure quality processes and documentation are consistently maintained across the supplier network
• Support audits and targeted product reviews where additional quality oversight is required

Who You Are

• Experience in quality assurance, quality control, product testing or a similar technical or product-focused role
• Highly organised with exceptional attention to detail and strong follow-through
• A practical problem solver who enjoys investigating issues and finding solutions
• Strong Excel and data management skills, with confidence working with reporting and documentation
• Clear and confident communicator, comfortable working with both internal teams and suppliers
• Able to manage multiple priorities, deadlines and quality issues in a fast-paced environment
• Technically minded and curious, with a willingness to understand how products are made and how quality can be improved
• Proactive and comfortable working independently, while knowing when to escape issues
• Experience working with furniture, interiors, homewares or manufacturing would be highly regarded
• An understanding of materials, furniture construction, manufacturing processes or product testing would be advantageous
• Experience working with overseas suppliers or interpreting technical and testing documentation would be a plus

Why Join Coco Republic

• A warm, collaborative team culture where creativity and passion shine
• Performance incentives
• Leave on your birthday - because your special day matters
• Ongoing learning and career development opportunities
• Generous product discounts for you and your loved ones
• Access to our Employee Assistance Program
• Paid parental leave and a strong commitment to work-life balance

If you’re passionate about quality, love solving problems and want to play a key role in ensuring beautifully designed products meet the standards our customers expect - we’d love to hear from you.