Assistant Showroom Manager

Tile Ezy; Gold Coast City; On-site; AUD 50,000 - 70,000; Full time

Job summary

The Tile Collective on the Gold Coast is seeking a dedicated Retail Showroom Assistant to join the Labrador Store Team. Reporting to the Store Manager, you will help customers with tile selections and support daily showroom operations.

You'll handle quotes and sales orders, manage inventory, assist with in-store marketing campaigns, and contribute to KPI targets while keeping the store neat. Availability on Saturdays and a strong work ethic are essential.

Qualifications

• Permanent residency status is required for this position.
• Prior experience in a Retail Showroom.
• Strong customer service experience is acceptable in lieu of specific showroom experience.
• Strong work ethic - punctual and reliable.
• Ability to work in a team environment.
• Ability to work Saturdays on a rotating roster.
• Experience selling flooring or building products and engaging with Builders, Tradespeople, Architects and consumers.
• Forklift ticket or willingness to obtain one is highly regarded but not essential to assist with storage room organization.

Responsibilities

• Preparation and follow up of quotes and sales orders with customers and clients.
• Inventory management
• Execute in-store marketing campaigns
• Work with the team to ensure KPI targets are met
• Assist with the organisation and cleanliness of the store

Skills

Retail showroom experience

Customer service

Team player

Punctual and reliable

Saturdays availability

Forklift ticket

Builders/Trades/Architects knowledge

Job description

The Tile Collective is an industry leader in top quality tiles and tiling products who are known for quality, customer service and value. We have recently experienced a period of significant growth and we now need to expand our Labrador Store Team with additional full time staff members.

Role

Reporting to the Store Manager, you will assist with the daily operation of the Retail Showroom and Trade Centre, assisting our customers with their selection of Tiles.

Key Responsibilities include:

• Preparation and follow up of quotes and sales orders with customers and clients
• Inventory management
• Execute in-store marketing campaigns
• Work with the team to ensure KPI targets are met
• Assist with the organisation and cleanliness of the store

You

To be successful in the role you will have the following knowledge, skills, and attributes:

• Permanent residency status is required for this position.
• Prior experience in a Retail Showroom
• Strong customer service experience is acceptable in lieu of specific showroom experience
• Strong work ethic - punctual and reliable
• Ability to work in a team environment
• Ability to work Saturdays on a rotating roster
• Experience preferred in selling flooring or other relatable building products, and are comfortable dealing with Builders, Tradespeople, Architects and consumers.
• Forklift ticket or willingness to get forklift ticket highly regarded but not essential to assist with organisation of storage room

Other attributes include:

• Lateral and tactical thinker
• Ability to work weekends on a rotating roster
• Physically fit, and not afraid to get your hands dirty
• Strong organisational and time management skills
• Previous experience in a retail setting preferred
• Ability to think on your feet in a fast paced environment

Reward

If successful, you will receive the following:

• Secure, Permanent, Full-time position (note a part-time position is also available)
• Generous rates of pay
• Access to a range of sales/performance based incentives
• Access to our 24/7 Employee Assistance Program