Assistant Restaurant Manager – Front of House

Optura; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Third Wave BBQ in Albert Park is seeking a hands-on Assistant Restaurant Manager to lead our front-of-house team. You’ll work alongside the Restaurant Manager, oversee service, handle bookings, and ensure guests enjoy outstanding experiences on the floor.

You’ll train and coach supervisors, assist with rostering and stock control, manage cash reconciliation, and maintain RSA, food safety, and workplace standards.

Qualifications

• Experience as Assistant Manager, Duty Manager or strong supervisor in hospitality.
• Positive, can-do attitude and willingness to learn from feedback.
• Hands-on approach and readiness to help on floor.
• Clear communication and ability to support the team under pressure.
• Good organisation, attention to detail and follow-through.
• Availability for evening and weekend shifts.
• Current Victorian RSA certificate.

Responsibilities

• Lead front-of-house shifts and keep service organised.
• Manage bookings, walk-ins, wait times; resolve guest concerns.
• Train, coach and support supervisors and team members.
• Assist with rostering, shift coverage and labour costs.
• Complete cash reconciliation, banking preparation and daily reporting.
• Support ordering, deliveries and stocktakes.
• Work with kitchen to build product knowledge.
• Maintain RSA, food safety, cleanliness and workplace safety standards.

Skills

FOH leadership

Customer service

Communication

Team coaching

Organisation

Problem solving

Education

Victorian RSA certificate

Tools

POS system

Cash handling

Stock reporting

Job description

Assistant Restaurant Manager – Front of House

Build your hospitality career with a growing Australian brand.

Known for our standout BBQ and strong social media presence, Third Wave BBQ attracts guests from across Australia and around the world. With multiple venues operating nationally and more on the way, we’re looking for people who want to grow with us.

We’re seeking a hands‑on Assistant Restaurant Manager to help lead the front‑of‑house team at our flagship Albert Park restaurant.

Experienced Assistant Managers and strong FOH Supervisors ready to step up are welcome. If you bring solid hospitality experience, a positive attitude and a willingness to learn, we’re happy to provide training to help experienced supervisors develop into the Assistant Manager role.

The opportunity

Working alongside the Restaurant Manager, you’ll support daily operations, assist in leading service and take responsibility for the venue in the Restaurant Manager’s absence.

You’ll spend most of your time on the floor, supporting the team and delivering excellent guest experiences, while building your skills in rostering, stock control, cash reconciliation and reporting.

Why join Third Wave?

Competitive salary and structured rosters.

Free food and drinks on shift.

Generous friends and family discounts.

Training and professional development in leadership and restaurant operations.

Career growth opportunities as the business expands.

A great team culture that values a positive attitude and teamwork.

What you’ll do

Lead front‑of‑house shifts with confidence, keeping service organised and guests well looked after.

Manage bookings, walk‑ins and wait times, and resolve guest concerns with care.

Train, coach and support supervisors and team members.

Assist with rostering, shift coverage and labour costs.

Complete cash reconciliation, banking preparation and daily reporting.

Support ordering, deliveries and stocktakes.

Work closely with the kitchen and build the team’s product knowledge.

Maintain RSA, food safety, cleanliness and workplace safety standards.

Work with the Restaurant Manager to improve service, sales and guest feedback.

What you’ll bring

Experience as an Assistant Manager, Duty Manager or strong hospitality supervisor.

A positive, can‑do attitude and a willingness to learn and take feedback.

A hands‑on approach—you’re happy to jump in and help wherever needed.

The ability to communicate clearly, support your team and stay calm under pressure.

Good organisation, attention to detail and follow‑through.

A genuine interest in learning all aspects of running a restaurant.

Availability for evening and weekend shifts.

A current Victorian RSA certificate.