Assistant Restaurant Manager - French Café & Bar

Manon Pty Ltd; Sydney; On-site; AUD 65,000 - 80,000; Full time

Job summary

Manon’s is seeking an Assistant Restaurant Manager who is passionate about people and excels at building customer relationships. Reporting to the Venue Manager, you will lead a team and ensure top-tier service during busy periods.

You will supervise floor operations, assist with rostering, resolve guest issues, and maintain staffing while keeping costs in check. Weekend and some night shifts are required, and a positive, team-focused attitude is essential.

Qualifications

• Minimum 2 years experience in a fast paced environment in a supervisory capacity.
• Passion and commitment to deliver exceptional customer service.
• Strong management skills with the ability to train floor staff.
• Excellent communication and interpersonal skills with strong English.
• Strong knowledge of food and wine.

Responsibilities

• Ensure delivery of the highest quality service, product and presentation at all times, and mobilising the workforce to strive for the equivalent in excellence.
• Running the floor during meal periods to ensure that all service standards are met through all guests interactions.
• Hands-on supervision of all bar/restaurant operations and team members including assisting in rostering and planning.
• Resolution of guest service issues in regards to service and food quality, ensuring we utilise the opportunity for recovery as a way of leaving a lasting and positive impression
• Maintenance of staffing levels, appropriate to limiting costs but ensuring excellence in service standards are not compromised

Skills

Customer service

People management

Team leadership

Communication skills

Time management

Job description

Manon’s is seeking an Assistant Restaurant Manager who is passionate about people and excels at building customer relationships. Reporting to the Venue Manager, you will lead a team and ensure top-tier service during busy periods.

You will supervise floor operations, assist with rostering, resolve guest issues, and maintain staffing while keeping costs in check. Weekend and some night shifts are required, and a positive, team-focused attitude is essential.