Dining & Events Coordinator | Eureka 89

Journey Beyond

City of Melbourne

On-site

AUD 68,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Generous discounts on Journey Beyond travel and experiences

Attractive salary and positive work environment

Study Assistance Policy

Career opportunities for progression, transfers, and secondments

Private Health discounts

Employee Assistance Program

Job summary

A leading tourism company located in Victoria is seeking a Dining & Events Coordinator for a full-time position at Eureka 89. The role involves managing dining and event reservations while ensuring high-quality guest experiences. Ideal candidates should have at least one year of relevant experience, possess strong communication skills, and be flexible to work on weekends. The company offers generous benefits including travel discounts and career progression opportunities. Applications close on January 18, 2026.

Qualifications

Minimum of 12 months experience in dining and/or functions operations.
Responsible Service of Alcohol certification or willingness to obtain.
Safe Food Handling certification or willingness to obtain.

Responsibilities

Handle incoming enquiries from dining and private event clients.
Manage dining bookings, prepayments, and special requests.
Work with Sales & Event Coordinators on effective event handling.

Skills

Sound written & verbal communication skills

Advanced organisational abilities

Ability to work under pressure

Excellent customer service

Proficient user of Microsoft Office products

Tools

External reservation systems (Seven Rooms, Ivvy)

Job description

Base pay range

A$68,000.00/yr - A$70,000.00/yr

Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.

About Us

Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events – corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a chef’s tasting dining room, open to the public throughout the week.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, operates 20 brands spanning the country and New Zealand, connecting guests to the land and to each other. Headquartered in Adelaide, the company was formed in 2016 and comprises tourism brands including iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small‑group outback operator Outback Spirit; eco‑luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo and New Zealand coach tour specialist Grand Pacific Tours.

About The Role

Join our dynamic team at Eureka 89 as a Dining & Events Coordinator. In this fast‑paced, customer‑driven environment you will manage dining and event reservations via phone and email, ensure accurate booking administration, and maintain regular communication with our operational units. The role also involves managing repeat events and private dining clients, assisting with general office tasks, daytime event hosting, promoting teamwork and taking on extra responsibilities when needed. This is a full‑time position, commencing January 2026 or earlier depending on the successful candidate’s availability.

Responsibilities include, but are not limited to:

Handle incoming enquiries from dining and private event clients
Daily back‑end management of dining bookings, prepayments and guests’ special requests
Work closely with Sales & Event Coordinators to ensure event enquiries are handled effectively and timely
Collaborate with Sales & Marketing Team for delivery of marketing assets and CRM activities associated with dining and Eureka 89 events

A standard working day is expected to be 10:00am – 6:00pm any of the seven days of the week. Work on weekends and gazetted public holidays may be required. Flexibility to work between 6:00am – 11:00pm is needed to meet business necessities.

If you are looking to take the next step in your career and be part of a thriving team at Eureka 89, we encourage you to apply!

Requirements

Education/Experience

Minimum of 12 months experience in dining and/or functions operations and/or administration role
Responsible Service of Alcohol (or willingness to obtain)
Safe Food Handling (or willingness to obtain)
Experience working with external reservation systems such as Seven Rooms and Ivvy (Highly Desirable)

Skills/Knowledge/Attributes

Sound written & verbal communication skills
Advanced organisational abilities, demonstrating independence and meticulous attention to detail
A collegiate and collaborative style, working in a team environment
Ability to adapt to frequently changing microenvironment trends
Ability to work under pressure, set priorities and meet tight deadlines
Excellent customer service and problem‑solving skills, driving high‑quality outcomes
Customer‑centric mindset, combined with a deep passion for delivering exceptional guest experiences
Proficient user of Microsoft Office products
Entitlement to work in Australia

A pre‑employment medical and National Police Check may be required as part of this recruitment process.

Applications will close on Sunday 18th January 2026, so don’t wait, apply now!

Benefits