Assistant Project officer - Knowledge and Innovation

Department of Creative Industries, Tourism, Hospitality and Sport; Sydney; On-site; AUD 103,000 - 114,000; Full time

Job summary

Department of Creative Industries, Tourism, Hospitality and Sport seeks an Assistant Project Officer to help manage knowledge resources across Hospitality and Racing. You will coordinate intake, review and publishing of content, ensuring governance and accessibility while supporting SOPs and guidance materials.

The role emphasizes collaboration with subject matter experts in a regulatory setting. You will also contribute to content improvement, system enhancements and day-to-day KM operations,

Qualifications

• This role requires experience developing knowledge products including SOPs and work instructions.
• Ability to interpret legislation and translate it into practical, user-friendly resources.
• Experience in regulatory, compliance or policy environments is highly regarded.
• Detail-oriented with governance standards and documentation control.

Responsibilities

• Coordinate the intake, review and publishing of knowledge content and ensure governance.
• Support SOPs, policies, guidance materials and other critical documentation.
• Assist with system improvements and day-to-day operational support for KM practices.
• Collaborate with internal SMEs and stakeholders to improve processes and access.

Skills

Knowledge management

Written communication

Organised

Stakeholder collaboration

Tools

Content management system

Governance templates

Job description

Assistant Project officer, Knowledge and Innovation Join Hospitality and Racing a division within the Department of Creative Industries, Tourism, Hospitality and Sport Clerk Grade 5/6 with a salary range of $102,936 - $113,579 per annum plus superannuation Temporary role up to 31 July 2027, with the possibility of an extension based in Sydney, NSW Interested in creating, improving and sharing knowledge that makes a difference? Join the Knowledge & Innovation team and play a key role in the management and continuous improvement of knowledge resources across Hospitality and Racing.

About the Role

We are seeking a proactive Assistant Project Officer to join the Knowledge and Innovation team. You will play a key role in shaping how knowledge is managed, maintained and improved across Hospitality and Racing.

This role offers a unique opportunity to contribute to the development of knowledge products that support the regulation of hospitality and racing industries in NSW.

In this role, you will coordinate the intake, review and publishing of knowledge content; ensuring documents are properly governed and easy to access. You will contribute to the management of standard operating procedures, policies, guidance materials and other critical documentation, while supporting content reviews, quality assurance activities and knowledge management requirements. Working closely with internal subject matter experts and stakeholders, you will support initiatives to improve processes, strengthen knowledge resources and ensure information remains accessible and fit for purpose.

You will also assist with system improvements and day-to-day operational support to strengthen organisational knowledge management practices.

This is an excellent opportunity for a detail-oriented professional who enjoys working with internal stakeholders, process improvement and knowledge product development to deliver meaningful outcomes within a regulatory environment.

About You

You are an organised and collaborative professional with experience developing and maintaining knowledge products including standard operating procedures, work instructions, governance templates or other operational documentation.

You have strong written communication skills and can confidently interpret complex legislation, policies or procedures and translate them into practical, user-friendly resources.

You are detail orientated and take pride in ensuring information is accurate, consistent and aligned to governance standards.

Experience working within a regulatory, compliance or policy environment, and an understanding of knowledge lifecycle management, will be highly regarded.

Closing Date : Monday 5 October, 2026 [10.00AM]

Contact

Kalashree Wakhare – [e-mail]

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities. Together we:

• Create social and economic opportunities for the state
• Support the creation of jobs across the creative, visitor and night-time economies
• Prioritise First Nations artists, stories and culture
• Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all
• Drive visitation through events, campaigns and visitor experience development
• Activate our night-time and creative economies to unlock unique precincts and community spaces
• Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment
• Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history

At DCITHS, we welcome applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

If you require an adjustment to be made during the recruitment process or have an enquiry about the support provided, please contact Kalashree Wakhare Talent Acquisition Partner at [e-mail].