Assistant Park Manager

RAC WA; Cervantes; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Accommodation on-site

Bonus scheme

Work-life balance

Professional development

Western Australia location

Job summary

RAC Cervantes Holiday Park seeks an Assistant Park Manager to support park operations, guest services and accommodation management on a full-time basis in the WA Coral Coast region. Accommodation on-site is provided as part of the package, with a competitive salary and bonus scheme.

The role suits a local or relocator; you will assist the Park Manager in overseeing high-standard accommodation, hospitality services and a range of activities to ensure smooth park operations and memorable guest

Qualifications

• Experience in similar role in hospitality or related industries.
• Strong interpersonal and communication skills.
• Ability to manage a team and oversee front office, cafe, housekeeping, and maintenance.
• Knowledge of caravan park operations and safety/regulatory requirements.
• Proficient computer skills and experience with reservations systems.
• Eligibility for an on-site role with a valid driver's license.

Responsibilities

• Recruit, manage, and develop a team comprising Front Office, Cafe, Housekeeping and Maintenance staff.
• Lead and drive delivery of memorable customer service and manage member and guest reservations.
• Lead a safety-first culture across the property, ensuring policies and procedures are followed.
• Undertake financial management, operating the budget, procurement, cost controls and revenue driving.
• Manage and maintain assets within the property.
• Liaise with local stakeholders including council, industry bodies and community groups.
• Manage the operations of onsite facilities.

Skills

Hospitality management

Team leadership

Customer service

Communication skills

Problem-solving

Education

Senior First Aid Certificate

Tools

MS Office

NewBook reservations

Financial software

Rostering software

SharePoint

Job description

Located on the beachside on WA’s Coral Coast, RAC Cervantes Holiday Park is only a 20-minute drive away from beautiful Jurien Bay and two hours from Perth. Featuring self-contained villas and studios, powered caravan sites and campsites, our accommodation holds approximately 600 guests at peak and is only a short drive away from the nearby ocean, beautiful wildflowers, and the iconic Pinnacles within Nambung National Park.

We are currently seeking an Assistant Park Manager with strong park management experience to join our team on a full-time basis and contribute to providing our RAC members and guests with high-quality resort accommodation and services.

This role would be ideal for a local or individuals looking to relocate from Perth.

Accommodation is provided as part of the job-package allowing the right candidate to live and work on-site.

Join our close-knit team in this exciting role and work with hospitality professionals from around the world to offer an unforgettable guest stay experience to our visitors.

What will you be doing?

The successful candidate will be responsible for supporting the Park Manager in maintaining all operational elements of RAC Esperance Holiday Park including provision of high-standard accommodation, hospitality services and a range of other activities to ensure the smooth running of the park.

Your day-to-day impact

• Recruit, manage, and develop a team compromising of Front Office, Cafe, Housekeeping and Maintenance staff.
• Lead and drive delivery of memorable customer service and manage our member and guest reservations at the property.
• Lead a safety-first culture across the property, ensuring the team are following policies and procedures including occupational health and safety practices.
• Undertake financial management operating the budget ensuring procurement, cost controls, and driving revenue is managed correctly.
• Manage and maintain assets within the property.
• Liaise with local stakeholders including council, industry bodies and community groups.
• Manage the operations of onsite facilities.

What you’ll bring to the team

• Experience in similar role including demonstrated management experience in the hospitality or related industries.
• Strong computer skills including MS Office, NewBook (or similar reservations system), Financial Software, Rostering Software and SharePoint.
• Strong understanding of caravan park grounds and maintenance requirements.
• Knowledge of regulatory requirements impacting on caravan park operations, and the ability to maintain a safe working environment.
• Self-starter with excellent interpersonal, communication and problem-solving skills.
• Current Driver’s Licence, Police Clearance, and Senior First Aid Certificate.
• Availability to meet operational working hours across a 7-day week roster including weekends, public holidays and reasonable overtime.
• Availability to work after hours and on call as per the on-call roster.

Why you’ll love working with us

• Competitive salary + Incentive Bonus Scheme.
• Accommodation included as part of job-package - live & work on-site!
• Work/Life balance.
• A supportive and dynamic work environment with a reputable and long-standing organisation.
• Opportunities to upskill and grow with RAC.
• An opportunity to work in a beautiful part of Western Australia.

About RAC

As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments to fully participate in the process, please contact our Talent Acquisition Team.