Assistant Park Manager

Royal Automobile Club of WA Inc.; Cervantes; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Accommodation on-site

Job summary

RAC Cervantes Holiday Park in Western Australia seeks an Assistant Park Manager to support daily operations and guest experiences at a beachside site. You will help lead a multi-team operation, ensuring high standards of service, safety and asset care across the park.

The role offers on-site accommodation, a full-time roster and opportunities to collaborate with hospitality professionals in a scenic WA location.

Qualifications

• Experience in a similar park/hospitality management role.
• Strong computer skills including MS Office and reservation/rostering systems.
• Knowledge of caravan park operations and safety regulations.
• Current Driver's Licence, Police Clearance, and Senior First Aid Certificate.
• Willingness to work across a 7-day roster including weekends and public holidays.

Responsibilities

• Support the Park Manager in maintaining all operational elements of RAC Cervantes Holiday Park.
• Recruit, manage and develop Front Office, Café, Housekeeping and Maintenance staff.
• Lead delivery of high-standard customer service and manage member/guest reservations.
• Maintain a safety-first culture, ensuring compliance with OH&S policies and procedures.
• Oversee budget, procurement, cost controls and revenue management.

Skills

Team Leadership

Customer Service

Operations Management

Budgeting

Stakeholder Liaison

Problem Solving

Interpersonal Skills

Hospitality Experience

MS Office

NewBook

Financial Software

Rostering Software

SharePoint

Tools

MS Office

NewBook

Financial Software

Rostering Software

SharePoint

Job description

## Assistant Park ManagerApply: RAC Cervantes Holiday Park: Full time: Posted Today: JR106967Located on the beachside on WA’s Coral Coast, **RAC Cervantes Holiday Park** is only a 20-minute drive away from beautiful Jurien Bay and two hours from Perth. Featuring self-contained villas and studios, powered caravan sites and campsites, our accommodation holds approximately 600 guests at peak and is only a short drive away from the nearby ocean, beautiful wildflowers, and the iconic Pinnacles within Nambung National Park. We are currently seeking an **Assistant Park Manager** with strong park management experience to join our team on a **full-time** basis and contribute to providing our RAC members and guests with high-quality resort accommodation and services. This role would be ideal for a local or individuals looking to relocate from Perth. Accommodation is provided as part of the job-package allowing the right candidate to live and work on-site. Join our close-knit team in this exciting role and work with hospitality professionals from around the world to offer an unforgettable guest stay experience to our visitors. **What will you be doing?** The successful candidate will be responsible for supporting the Park Manager in maintaining all operational elements of RAC Esperance Holiday Park including provision of high-standard accommodation, hospitality services and a range of other activities to ensure the smooth running of the park. **Your day-to-day impact** * Recruit, manage, and develop a team compromising of Front Office, Cafe, Housekeeping and Maintenance staff.* Lead and drive delivery of memorable customer service and manage our member and guest reservations at the property.* Lead a safety-first culture across the property, ensuring the team are following policies and procedures including occupational health and safety practices.* Undertake financial management operating the budget ensuring procurement, cost controls, and driving revenue is managed correctly.* Manage and maintain assets within the property.* Liaise with local stakeholders including council, industry bodies and community groups.* Manage the operations of onsite facilities. **What you’ll bring to the team** * Experience in similar role including demonstrated management experience in the hospitality or related industries.* Strong computer skills including MS Office, NewBook (or similar reservations system), Financial Software, Rostering Software and SharePoint.* Strong understanding of caravan park grounds and maintenance requirements.* Knowledge of regulatory requirements impacting on caravan park operations, and the ability to maintain a safe working environment.* Self-starter with excellent interpersonal, communication and problem-solving skills.* Current Driver's Licence, Police Clearance, and Senior First Aid Certificate.* Availability to meet operational working hours across a 7-day week roster including weekends, public holidays and reasonable overtime.* Availability to work after hours and on call as per the on-call roster. **Why you’ll love working with us** * Competitive salary + Incentive Bonus Scheme.* Accommodation included as part of job-package - live & work on-site!* Work/Life balance.* A supportive and dynamic work environment with a reputable and long-standing organisation.* Opportunities to upskill and grow with RAC.* An opportunity to work in a beautiful part of Western Australia. **How to Apply:** If you are interested in joining our friendly team, please submit your resume by clicking **'Apply '** today! **About RAC** As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments to fully participate in the process, please contact our Talent Acquisition Team. **#BetterJourneysRAC** **#LI-RH1**