On-Site Park Manager: Guest Experience & Team Leadership

Royal Automobile Club of WA Inc.; Cervantes; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Accommodation on-site

Job summary

RAC Cervantes Holiday Park in Western Australia seeks an Assistant Park Manager to support daily operations and guest experiences at a beachside site. You will help lead a multi-team operation, ensuring high standards of service, safety and asset care across the park.

The role offers on-site accommodation, a full-time roster and opportunities to collaborate with hospitality professionals in a scenic WA location.

Qualifications

• Experience in a similar park/hospitality management role.
• Strong computer skills including MS Office and reservation/rostering systems.
• Knowledge of caravan park operations and safety regulations.
• Current Driver's Licence, Police Clearance, and Senior First Aid Certificate.
• Willingness to work across a 7-day roster including weekends and public holidays.

Responsibilities

• Support the Park Manager in maintaining all operational elements of RAC Cervantes Holiday Park.
• Recruit, manage and develop Front Office, Café, Housekeeping and Maintenance staff.
• Lead delivery of high-standard customer service and manage member/guest reservations.
• Maintain a safety-first culture, ensuring compliance with OH&S policies and procedures.
• Oversee budget, procurement, cost controls and revenue management.

Skills

Team Leadership

Customer Service

Operations Management

Budgeting

Stakeholder Liaison

Problem Solving

Interpersonal Skills

Hospitality Experience

MS Office

NewBook

Financial Software

Rostering Software

SharePoint

Tools

MS Office

NewBook

Financial Software

Rostering Software

SharePoint

Job description

RAC Cervantes Holiday Park in Western Australia seeks an Assistant Park Manager to support daily operations and guest experiences at a beachside site. You will help lead a multi-team operation, ensuring high standards of service, safety and asset care across the park.

The role offers on-site accommodation, a full-time roster and opportunities to collaborate with hospitality professionals in a scenic WA location.