Assistant Manager - Sailmaker Restaurant

Hyatt Hotels Corporation; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

After 90 days, 12 complimentary HyattN

Discounted accommodation for staff

Reward and recognition programs

Learning and development opportunities

Complimentary dry cleaning for workatt

Discounted parking

Global career opportunities

Job summary

Hyatt Hotels Corporation in Sydney is seeking an experienced Assistant Manager for Sailmaker Restaurant. You will lead a 272-seat dining destination, oversee service, mentor staff, and drive exceptional guest experiences in a high-volume environment.

This full-time role requires strong leadership, a NSW RSA, and the ability to work a rotating roster including weekends. Join Australia’s premier hotel brand and be part of a global network offering growth opportunities.

Qualifications

• Management experience in a large hotel or venue preferred.
• Strong service orientation and guest focus.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a diverse team.
• Capable of working in a fast-paced, high-pressure environment.

Responsibilities

• Provide day-to-day leadership and supervision of restaurant staff.
• Coordinate all aspects of dining operations to ensure a seamless service flow.
• Train and develop team members to uphold Hyatt standards.
• Ensure compliance with hotel and HACCP policies and procedures.
• Liaise with other hotel departments to deliver guest experiences.
• Handle guest queries and concerns professionally and promptly.

Skills

Leadership

Customer service

Communication

Problem-solving

Multitasking

Interpersonal skills

Tools

HACCP

Job description

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

Peggy Focheux Duval: Director of Learning & Development, France

Assistant Manager - Sailmaker Restaurant

AU - NS - Sydney

Bars/Restaurants/Outlets

Hourly/Entry Level Employee

Full-time

Local

Summary

At Hyatt, there’s a home for every stage of your career. We nurture curiosity and will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. With us, you’ll discover a career you didn’t know existed. We continue to strive on building a safe, respectful and inclusive culture for our team members, guests, clients and community.

We are on the lookout for a Full Time Assistant Manager to join our flagship Sailmaker restaurant.

As Australia’s largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.

Benefits for working with Hyatt include:

• After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)


• Discounted accommodation for associates as well as friends and family


• Reward and recognition programs


• Learning and development opportunities


• Complimentary dry cleaning for work attire


• Discounted city parking


• The opportunity to join an international group with endless career opportunities

The Role:

The Sailmaker is a large, 272-seat dining destination with views of Darling Harbour. The Restaurant serves an incredible buffet breakfast that would rival the best in Sydney, as well as la carte dinner menu spotlighting modern and native Australian ingredients

Working closely with and under the guidance our Restaurant and Bar Manager, you will be responsible for overseeing the operation of restaurant service and ensuring all elements are executed smoothly and seamlessly. This will be achieved with day-to-day supervision of associates and supporting their training and development, as well as striving to exceed guest expectations and delivering exceptional experiences.

Responsibilities Include:

The day-to-day leadership, supervision and management of associates

Co-ordination of all aspects of the departments operation to ensure a seamless flow from beginning to end

Manage the initial and ongoing training and development of all team members.

Ensuring all Hotel and HACCP policies & procedures are followed

Liaising and fostering collaborative working relationships with key departments across the Hotel

Handling client queries and complaints with professionalism, concern and understanding

Our Ideal Candidate will possess:

Management experience in in a large hotel/venue – exposure to both buffet and la carte dining highly preferred advantageous

Passionate and focused on delivering excellent service

Hands on leadership style, with ability to support and motivate team

Strong understanding of food and beverage service standards and hospitality best practices.

The ability to thrive in a fast paced and high-pressure environment whilst multi-tasking

Highly organised, with capacity to prioritise tasks on the fly

Excellent interpersonal, communication, and problem-solving skills.

A valid NSW RSA

Unrestricted, valid Australian working rights, with the availability to work a rotating roster including weekends

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