Assistant Manager - Pacific Hotel

Endeavourgroupcareers; Yeppoon; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Career growth within ALH/Endeavour

Exclusive staff discounts with ALH/BWS

Discounts at Woolworths/BIG W via Ende

Wellbeing support (EAP)

Job summary

Pacific Hotel in Yeppoon, QLD, is seeking an Assistant Manager to lead a high-volume coastal pub. You will drive shift performance, elevate guest hospitality, mentor a local team, and keep daily operations running across all venue departments.

This hands-on role requires physical tasks, a current RSA/RSG, RMLV and Approved Managers Licence, and a willingness to grow within ALH Hotels and Endeavour Group. Temporary accommodation options help with a seamless move to the coast.

Qualifications

• Hands-on management experience in pubs or hospitality venues.
• Ability to perform physical tasks safely as part of daily duties.
• Valid RSA/RSG, RMLV and Approved Managers Licence as per state requirements.
• Experience supervising and leading teams in a busy venue.

Responsibilities

• Lead from the floor and drive shift performance.
• Support the Publican to run the pub smoothly, safely, and with a great vibe.
• Mentor a local hospitality team and foster a positive culture.
• Handle hiccups and maintain high service levels across all departments.
• Ensure daily operations run seamlessly across bar, bistro, and gaming areas.

Skills

Leadership

Team mentoring

Guest hospitality

Operations management

People management

Education

RSA/RSG, RMLV, Approved Managers Licence

Job description

Assistant Manager | Pacific Hotel

If you are a driven venue leader who thrives in a vibrant, high-volume coastal pub, the Pacific Hotel is offering the ultimate balance of career growth and seaside lifestyle, with temporary accommodation options available to help make your move seamless! From energetic weekend bistro rushes and game-day crowds in the sports bar to delivering top-tier host service in our gaming lounge, this role puts you right in the heart of Yeppoon's social scene.

You won't be cooped up in an office, you'll be on the floor leading from the front. Working alongside a supportive management group, you'll drive shift performance, elevate guest hospitality, mentor a passionate local team, and keep daily operations running seamlessly across all venue departments.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you're part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You've been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You've learned from great managers and now you're ready to step up
• You've got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You've got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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