Assistant Manager - Pacific Hotel

ALH Recruitment; Yeppoon; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

ALH Hotels discount card

Endeavour Group network discounts

Wellbeing support through Endeavour

Job summary

The Pacific Hotel is recruiting an Assistant Manager to lead on-floor operations across a vibrant coastal venue. You’ll supervise staff, ensure high service standards, and maintain a welcoming, energetic environment for locals and visitors alike.

This hands-on leadership role requires RSA/RSG/RMLV and Approved Manager licences, with a focus on smooth service during peak periods and across gaming, food, and beverage operations.

Qualifications

• Experience leading a hospitality floor
• Strong supervisory skills across multiple departments
• Excellent guest service and communication abilities

Responsibilities

• Get to know locals and make them feel part of the team
• Support the Publican to run the pub smoothly, safely, and with a great vibe
• Lead a team of hospitality colleagues and ensure high standards
• Resolve issues before they impact guests or operations
• Bring energy, service, and smiles to every shift

Skills

Hospitality leadership

Team supervision

Customer service

Tools

RSA Licence

RSG Licence

RMLV Licence

Approved Manager Licence

Job description

Are you a hospitality leader ready to run the floor at one of the Central Coast's most vibrant oceanfront venues? The Pacific Hotel is looking for a driven, floor-focused Assistant Manager who thrives in a fast-paced environment, loves regional pub culture, and knows how to keep a multi-department venue firing on all cylinders!

"The Pacific" is a buzzing coastal epicenter. Whether you’re steering a massive lunch service in the bistro, orchestrating a high-tempo weekend trade in the beer garden with live music, or keeping operations seamless across gaming, this role demands a leader with sharp operational instincts who loves being right in the heart of the action. We need someone who can maintain gold-standard presentation, keep standards sky-high, and deliver warm, authentic service to locals and tourists alike.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA, RSG, RMLV and Approved Managers Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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