Assistant Manager - Miami Tavern

ALH Hotels; Gold Coast City; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

ALH Hotels discount card

Endeavour Wellbeing Support

Endeavour Group discounts

Job summary

The Miami Tavern, part of ALH Hotels, on the Gold Coast, is seeking a driven Assistant Manager to lead multi-department operations in a busy coastal venue. You will manage dining, sports bar, gaming and function spaces, ensuring gold-standard presentation, warm hospitality and a high-performing team across shifts.

You'll be the face of the pub when the Publican is away, with a hands-on approach, strong leadership, and a passion for customer service.

Qualifications

• RSA/RSG, RMLV and Approved Managers Licence as per state requirements
• Strong leadership and supervision experience in hospitality
• Excellent customer service and team motivation skills
• Comfort with physically demanding tasks and lifting

Responsibilities

• Get to know locals and build rapport with guests and regulars
• Support the Publican to keep the pub running smoothly, safely and with a great vibe
• Learn the ropes of being a Publican while leading a team of hospitality staff
• Handle hiccups before they turn into headaches and keep shifts moving efficiently
• Bring energy, service and smiles to every shift

Job description

Are you a hospitality professional ready to run the floor at one of the Gold Coast's most vibrant oceanfront venues? The Miami Tavern is looking for a driven, customer-focused Assistant Manager who thrives in a fast-paced environment, loves classic coastal pub culture, and knows how to keep a multi-department venue firing on all cylinders!

"The Miami" is a buzzing coastal powerhouse. Whether you’re steering a busy dining trade in our upstairs ocean-view bistro, orchestrating high-energy game-day trade in the ground-floor sports bar and beachfront beer garden, or managing shift flow across our gaming and function spaces, this role demands a leader with sharp operational instincts who loves being right in the heart of the action. We need someone who can maintain gold-standard venue presentation, inspire a high-performing team, and deliver warm, authentic hospitality to our loyal regulars and tourists alike.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you’ll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.