Assistant Manager - Parkwood Tavern

endeavour group careers; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Discount card

Wellbeing support

Job summary

Parkwood Tavern in Australia seeks a hands-on Assistant Manager to lead busy shifts across bar, bistro and gaming spaces. You will partner with venue leaders to run peak times, mentor staff, and deliver an exceptional guest experience to locals and visitors.

You’ll bring prior supervision, strong people skills and an RSA/RSG, RMLV and Approved Managers Licence as required by state regulations. Expect a dynamic, fast-paced environment with great team spirit and rewards.

Qualifications

• This is a hands-on role requiring physical tasks and safe handling.
• Ability to supervise and mentor hospitality staff across shifts.
• Proven people skills to be the face of the pub when the boss is away.

Responsibilities

• Support the Publican to keep the pub running smoothly, safely and with a great vibe.
• Lead a team on peak shifts and coordinate cross-department operations.
• Mentor the hospitality crew and ensure outstanding guest experiences.

Skills

Leadership

Customer service

People skills

Education

RSA/RSG, RMLV & Approved Managers Licence

Job description

If you are a hands-on manager who thrives in the center of the action, the Parkwood Tavern offers a dynamic, high-tempo stage for your leadership skills. From busy weekend family dining and major live sports broadcasts to high-touch service in our gaming lounge and lively student/local crowds, no two days here are ever the same.

You won't be working in isolation, our management structure relies on a collaborative group of Assistant Managers working together on the floor. You’ll partner directly with fellow venue leaders to run peak shifts, mentor our energetic hospitality crew, coordinate cross-departmental operations, and deliver an outstanding experience for our regulars and visitors alike.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

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