Assistant Manager - Coomera Tavern

Endeavour Group; Gold Coast City; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Staff discounts

Wellbeing support

ALH/Endeavour Group network access

Job summary

Endeavour Group's Coomera Tavern on the Gold Coast is seeking an hands-on Assistant Manager to lead the front-of-house and gaming lounge teams during busy lunch, dinner, and weekend periods. You’ll work closely with the Publican to ensure safe, smooth operations, high service standards, and a vibrant venue atmosphere.

The role demands on-floor supervision, strong people skills, and a current RSA/RSG, RMLV and Approved Managers Licence in line with state requirements.

Qualifications

• Hands-on role requiring hands-on supervision and on-floor leadership.
• RSA/RSG, RMLV and Approved Managers Licence required by state regulations.
• Experience supervising in bar, bistro or gaming room environments preferred.

Responsibilities

• Lead peak trade flow on the floor and coach a high-energy team.
• Collaborate with Publican to keep the pub running smoothly, safely, and with a great vibe.
• Represent the venue when the boss is away and maintain service standards.
• Address hiccups proactively to prevent issues and maintain guest satisfaction.
• Deliver energy, service, and smiles across every shift.

Skills

Team leadership

Customer service

On-floor management

Communication

People skills

Job description

If you are a hands-on hospitality leader energized by fast-growing communities and high-volume trade, the Coomera Tavern offers an incredible environment to showcase your skills. Between bustling family bistro lunch and dinner services, packed weekend sports bar crowds, and delivering exceptional host service across our premium gaming lounge, operations here move at an electric pace.

You won’t be isolated in an office, our venue operates on a collaborative multi-AM structure, meaning you'll partner with fellow duty leaders directly on the floor. Together, you will steer peak trade flow, coach an energetic crew, build strong bonds with a loyal community of regulars, and keep service standards pristine across every square metre of the venue.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you're part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You've been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You've learned from great managers and now you're ready to step up
• You've got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You've got a current RSA/RSG, RMLV and Approved Managers Licenceas per state requirements

If you're keen to learn, lead, and laugh while making this pub the best spot in town – we'd love to hear from you.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

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