Park Manager - Carnarvon

Discovery Parks; Shire Of Carnarvon; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Free accommodation

Annual bonus scheme

Professional growth opportunities

Employee Assistance Program

Discounts on park stays

Job summary

Discovery Parks Carnarvon is seeking an experienced Park Manager to lead a thriving holiday park in WA. You will head a diverse team across administration, housekeeping, maintenance and customer service, ensuring exceptional guest experiences and strong financial performance.

You’ll drive operational excellence, manage budgets and assets, and partner with stakeholders to grow revenue while maintaining safety and park presentation. On-site living is included, with a focus on work-life balance.

Qualifications

• Experience in hospitality management
• Strong leadership and team development skills
• Comfortable managing budgets and P&L
• Proven ability to drive guest satisfaction and operations

Responsibilities

• Lead a high-performing team across admin, housekeeping, grounds, maintenance and service.
• Foster a positive culture and drive team performance and development.
• Own full P&L and drive revenue growth with key stakeholders.
• Maintain high operational standards in asset management and park presentation.
• Take a hands-on approach including after-hours responsibilities.

Skills

Hospitality management

People leadership

Budgeting & P&L

Customer experience

Team development

Operational excellence

Tools

MS Office

RMS or reservations system

Job description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Carnarvon Discovery Parks - WA

Step into a lifestyle where work meets adventure. As Park Manager at Discovery Parks – Carnarvon, you\'ll lead a thriving holiday park in one of Western Australia\'s most unique destinations, where the Coral Coast meets the outback. Spend your days welcoming travellers exploring iconic attractions like Ningaloo Reef, Shark Bay and the region\'s spectacular coastline, while enjoying year-round sunshine, a relaxed community and an unbeatable work-life balance. This is more than a management role—it\'s an opportunity to build a rewarding career, immerse yourself in an incredible destination and make a lasting impact on guests creating unforgettable holiday memories.

About the Role

We\'re looking for an experienced and hands-on Park Manager who thrives in a dynamic tourism environment and is passionate about leading people, delivering exceptional guest experiences, and driving operational excellence. This is an opportunity to take ownership of a well-established park, inspire a dedicated team, and make a meaningful impact on the day-to-day success of the business. If you\'re a natural leader with a customer-first mindset and enjoy the variety that comes with managing a busy holiday park, we\'d love to hear from you.

In this role, you’ll be responsible for:

• Leading and developing a high-performing team across administration, housekeeping, grounds, maintenance, and customer service.
• Creating and maintaining a positive workplace culture with a strong focus on team performance and development.
• Full P&L management and accountability.
• Driving revenue growth and business performance, working with revenue business partners and other key stakeholders.
• Ensuring high operational standards in asset management, compliance, and park presentation.
• Taking a hands-on approach to all aspects of park management, including after-hours responsibilities.

About You

To succeed in this role, you\'ll bring a combination of strong operational leadership, commercial acumen and a genuine passion for delivering outstanding guest experiences. We\'re looking for someone who can confidently lead a team, build positive relationships, and balance the day-to-day demands of park operations with a focus on continuous improvement and business success.

We are looking for these essential skills and experiences:

• Demonstrated skills and experience in hospitality management
• Strong analytical and problem-solving skills
• Proven and demonstrated experience in managing, developing and training staff
• Strong computer skills, especially in the MS Office suite
• A sound understanding of margin management and operating within budget
• Demonstrated experience in cost controls, and working within budgets.
• Demonstrated experience in taking full ownership of a park operation
• Previous experience with RMS or similar reservations systems (desirable)
• Current valid driver’s license

As Park Manager you are required to live on site - accommodation is provided as part of your total remuneration package.

Why work for us

• Competitive salary package with free accommodation
• Quarterly and annual bonus scheme
• Opportunity to live in WA
• Be supported by a professional team in our Adelaide based Support Office
• Professional growth opportunities
• Discounts on accommodation at over 300 G\'day holiday parks
• Service recognition awards
• Employee Assistance Program

Before receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records. Additionally, a valid Working with Children\'s Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.