Assistant Manager - Racehorse Hotel

Endeavour Group Careers; Ballarat; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Discount card for ALH Hotels and Endev

Employee wellbeing support

EAP and related support

Job summary

Endeavour Group is seeking an Assistant Manager for the Racehorse Hotel to lead a dynamic, high-volume floor team and uphold top-tier hospitality standards across bar, bistro, and gaming operations.

You will work hands-on to motivate staff, manage shifts, and ensure excellent guest experiences while maintaining safety and operational excellence.

Qualifications

• RSA/RSG, RMLV and Approved Managers Licence are required per state requirements.
• Experience supervising in bar, bistro or gaming room is preferred.
• Strong people skills and leadership to represent the pub when the boss is away.

Responsibilities

• Lead a team to ensure smooth, safe operations and great vibes on shift.
• Support the Publican to keep the pub running and maintain elite service standards.
• Coach and supervise staff to deliver high-volume hospitality across all areas.
• Handle issues quickly to prevent headaches and maintain guest satisfaction.
• Engage with locals to build a strong sense of team and community.

Skills

RSA/RSG

RMLV

Approved Managers Licence

Job description

Job Description

Job Description

Assistant Manager | Racehorse Hotel

Are you a hospitality professional ready to run the floor at one of the biggest and most consistent venues in the region? The Racehorse Hotel is looking for a driven, floor-focused Assistant Manager who thrives in a high-volume environment and knows how to keep a large crew moving in sync.

"The Racehorse" is a total engine room. Whether it's a packed weekend crowd watching live sports, a bustling family lunch rush in the bistro, or managing our premium gaming operations, this venue requires a leader who loves being in the thick of the action. We need someone with sharp operational instincts who can maintain elite standards and ensure our regulars receive great hospitality on every single shift.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you're part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You've been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You've learned from great managers and now you're ready to step up
• You've got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You've got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

If you're keen to learn, lead, and laugh while making this pub the best spot in town – we'd love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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