Assistant Manager Hornsby

H G; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Full-time employment

Consistent roster and weekly pay

Training and development opportunities

Supportive team environment

Staff discounts after probation

Leadership development in a Sydney | 1

Job summary

Hardware & General is seeking a motivated and hands-on Assistant Manager for our Hornsby store. Reporting to the Site Manager, you will support daily operations, lead the team and ensure excellent service, while occasionally overseeing the site in the Site Manager's absence.

We value proven experience in retail, trade, hardware or building supplies and a hands-on, solutions-focused approach to keep a busy site running smoothly.

Qualifications

• Experience in retail, trade, hardware or similar customer-focused environment.
• Demonstrated leadership and ability to motivate and support a team.
• Strong customer service, communication and sales skills.
• Good organisational skills and understanding of stock management.
• Ability to manage competing priorities in a busy operational environment.
• Hands-on and solutions-focused approach.
• Trade/building supplies knowledge is highly regarded.
• Commitment to workplace health and safety.
• Full Australian working rights without restrictions.

Responsibilities

• Lead and support the team to deliver excellent customer service and achieve sales targets.
• Assist customers with product advice and suitable solutions.
• Manage stock levels, ordering, receipting and stocktakes.
• Coordinate picking, packing, loading and distribution.
• Process quotes, sales orders, returns and payments accurately.
• Support rostering, site operations and workload planning.
• Maintain site presentation, housekeeping and WHS.

Skills

Retail leadership

Customer service

Stock management

Team motivation

Job description

Assistant Manager Hornsby

Competitive Pay Permanent Full-Time Annual & Personal Leave Full Uniform

Be part of what's next at Hardware & General

All teams across H&G are working together towards a shared goal: becoming an employer of choice by creating positive workplaces where people feel valued, supported and have opportunities to grow.

About the Opportunity

We have an opportunity available for a motivated and hands-on Assistant Manager to join our Hornsby team.

Reporting to the Site Manager, you'll play an important role in supporting the day-to-day operations, leading and supporting the team and ensuring customers receive excellent service. You'll also take responsibility for overseeing the site when the Site Manager is away.

We're looking for someone with previous retail, trade, hardware or building supplies experience who enjoys working with people, leading by example and keeping a busy site running smoothly.

What You'll Be Doing

• Leading and supporting the team to deliver excellent customer service and achieve sales targets.
• Assisting customers with product advice and suitable solutions.
• Managing stock levels, ordering, receipting and stocktakes.
• Coordinating picking, packing, loading and distribution.
  
• Processing quotes, sales orders, returns and payments accurately.
  
• Supporting rostering, site operations and team workload planning.
  
• Maintaining site presentation, housekeeping and workplace health and safety.
  
• Assisting with opening and closing, cash handling and banking as required.
  
• Supporting the Site Manager and overseeing daily operations in their absence.

What We're Looking For

• Previous experience in retail, trade, hardware or a similar customer-focused environment.
• Demonstrated leadership skills and the ability to motivate and support a team.
• Strong customer service, communication and sales skills.
• Good organisational skills and an understanding of stock management.
• Ability to manage competing priorities in a busy operational environment.
• Practical, hands-on and solutions-focused approach.
• Trade or building supplies industry knowledge will be highly regarded.
• Commitment to workplace health and safety.
• Full Australian working rights without restrictions.

What You'll Get

• Full-time employment.
• Consistent roster and weekly pay.
• Training and development opportunities.
• Supportive team environment.
• Staff discounts available after successful completion of probation.
• Opportunity to develop your leadership skills and grow your career with an established Sydney business.

Pre-employment screening includes a medical assessment, drug and alcohol screening, and a National Police Check.

Please note: All recruitment is managed internally by our Talent Acquisition Team. We welcome direct applications only and kindly ask recruitment agencies not to contact us regarding this vacancy.