Assistant Manager - Captain Cook Tavern

ALH Hotels; Brisbane; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

ALH Hotels discount card

Endeavour Wellbeing support

Job summary

Captain Cook Tavern in Kippa-Ring is seeking an Assistant Manager to lead the floor with energy and a guest-focused approach. You’ll work with the Publican and Assistant Managers to ensure smooth service, high standards, and a positive atmosphere across the bar, bistro, and gaming areas.

The role is hands-on, involves lifting and stock movements, and requires RSA/RSG, RMLV, and Approved Manager qualifications.

Qualifications

• Hands-on role requiring physical tasks and lifting.
• Must hold RSA/RSG, RMLV and Approved Managers Licence.
• Experience supervising front-of-house teams in pubs/restaurants.
• Ability to lead from the floor and mentor staff.

Responsibilities

• Lead from the floor and manage service across busy shifts.
• Mentor and develop a local floor team and maintain high standards.
• Collaborate with venue leadership to run seamless services.
• Handle hiccups and maintain a great vibe for guests.

Skills

Floor leadership

People management

Team supervision

Job description

If you are a floor-focused leader who thrives on the energy of a busy suburban local, the Captain Cook Tavern is the perfect place to make your mark. Positioned at the center of Kippa-Ring's retail and community activity, our trade moves fast, from steady weekday lunch rushes and packed family dinners to game-day sports bar crowds and personalized host service in our gaming room.

You won't be stuck behind a computer screen, you’ll be on the floor leading from the front. Working alongside a collaborative group of Assistant Managers, you’ll partner with venue leadership to run seamless services, mentor our local floor team, build genuine rapport with our regulars, and maintain high standards across all departments.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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