Assistant Manager

Pegasus Leisure Group; Shire of Mornington Peninsula; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary package

Assistant Manager Bonus Program

Career development and progression

Ongoing training and leadership utvik

Employee Assistance Program

Free onsite parking

Job summary

Pegasus Leisure Group’s Peninsula Club in Dromana seeks an experienced Assistant Manager to lead daily operations, coach staff, and drive venue performance in a fast-paced hospitality setting.

This hands-on role requires a positive leadership style, strong customer service focus, and compliance with gaming and liquor regulations. You’ll work with the Venue Manager to deliver exceptional guest experiences and develop a high-performing team.

Qualifications

• Previous experience in a hospitality leadership or management role.
• Strong understanding of venue operations and customer service.
• A positive, hands-on and team-focused leadership style.
• Ability to work well in fast-paced environments.
• Strong communication and organisational skills.
• Knowledge of gaming and compliance requirements is highly regarded.
• Flexibility to work across a rotating roster including nights, weekends and public holidays.
• Current Victorian RSA
• Current Victorian RSG
• Current Victorian Gaming Employee Licence
• Do Food Safely Certificate
• Full Australian working rights

Responsibilities

• Supporting the day-to-day operations of the venue.
• Assisting in driving venue performance and achieving financial targets.
• Leading, coaching and supporting team members across the venue.
• Managing stock control and ordering processes.
• Supporting rostering, recruitment, onboarding and training.
• Ensuring high standards of customer service and venue presentation.
• Assisting with promotions, events and gaming operations.
• Maintaining strong compliance across gaming, liquor, TAB and venue operations.
• Supporting a positive and engaging team culture

Skills

Leadership

Team management

Customer service

Communication

Organisational skills

Flexibility

Roster management

Gaming compliance

Job description

We’re looking for an experienced and motivated Assistant Manager to join the team at the Peninsula Club in Dromana.

This is a fantastic opportunity for a hospitality leader who enjoys being hands-on, thrives in fast-paced venues, and is passionate about delivering great customer experiences while supporting and developing a high-performing team.

Working closely with the Venue Manager, you’ll play a key role in the day-to-day operations of the venue, supporting team leadership, compliance, gaming operations, customer service and overall venue performance.

Regular roster pattern between 7am and 10pm, with one venue close per month.

About the Venue

Located on Gibson Street, just one street back from the Dromana Pier, the Peninsula Club operates seven days a week from 9am.

With an expanded TAB, outdoor decks, two bars and great staff, the Peninsula Club offers the ideal location for lunch with friends or family.

Pegasus Leisure Group (PLG) is the hospitality arm of the Melbourne Racing Club, managing a growing network of 17 pubs, clubs and hospitality venues across Victoria. Our venues include bistros, sports bars, function spaces and gaming areas, each focused on delivering great hospitality experiences within their local communities.

What You’ll Be Doing

• Supporting the day-to-day operations of the venue
• Assisting in driving venue performance and achieving financial targets
• Leading, coaching and supporting team members across the venue
• Managing stock control and ordering processes
• Supporting rostering, recruitment, onboarding and training
• Ensuring high standards of customer service and venue presentation
• Assisting with promotions, events and gaming operations
• Maintaining strong compliance across gaming, liquor, TAB and venue operations
• Supporting a positive and engaging team culture

What We’re Looking For

• Previous experience in a hospitality leadership or management role
• Strong understanding of venue operations and customer service
• A positive, hands-on and team-focused leadership style
• Ability to work well in fast-paced environments
• Strong communication and organisational skills
• Knowledge of gaming and compliance requirements is highly regarded
• Flexibility to work across a rotating roster including nights, weekends and public holidays
• Current Victorian RSA
• Current Victorian RSG
• Current Victorian Gaming Employee Licence
• Do Food Safely Certificate
• Full Australian working rights

Why Join PLG?

• Competitive salary package + Assistant Manager Bonus Program
• Supportive Venue and Operations Managers
• Career development and progression opportunities across 17 venues
• Ongoing training and leadership development
• Access to our year-round well-being initiatives, including our Employee Assistance Program for staff and family
• Leave options that suit your lifestyle, including paid parental leave, volunteer leave and cultural leave
• Free onsite parking
• Be part of one of Victoria’s leading hospitality and entertainment groups

A Role That Keeps You Moving

This is a fast-paced, hands-on hospitality role. It may involve standing for long periods, moving stock, lifting boxes or kegs, and navigating stairs throughout the venue.